Engagement Care Coordinator

Integrated Services of Appalachian Ohio

Engagement Care Coordinator at Integrated Services for Behavioral Health supporting families of youths in behavioral health crisis. Assists with care coordination and resources for hospital discharge and follow-up care.

Posted 7/21/2026full-timeJackson • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination for children and families, particularly in behavioral health and related public sector services. Proficient in developing collaborative partnerships and engaging with diverse community resources to support positive outcomes.

Highest-signal resume keywords

Hi-Fidelity WraparoundCare CoordinationBehavioral Health ServicesCultural HumilityChild and Family Counseling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationCase ManagementChild DevelopmentFamily SystemsCommunity ResourcesCrisis Safety PlanningAssessment DevelopmentDocumentation MaintenanceMulti-Need Individual SupportChild Protection

Soft Skills

Excellent Organizational SkillsEffective CommunicationRelationship BuildingCultural ResponsivenessPrioritization

Tools & Technologies

Internet-Based Office EnvironmentVideo Call SoftwareAutomated Office Tools

Certifications & Qualifications

Hi-Fidelity Wraparound Certification

Industry Keywords

Behavioral HealthChild WelfareDevelopmental DisabilitiesJuvenile JusticeSerious Emotional DisturbanceTrauma-Informed CarePublic Sector Human Services

About the role

Key responsibilities & impact

Assist in the immediate care coordination needs of youth hospitalized due to a behavioral health condition enrolled in the OhioRISE program.
Support families with the hospital discharge process, educating families and community partners about the OhioRISE program, and making referrals for follow-up care and services.
Attend in-person and virtual meetings to complete engagement milestones for the program, including crisis safety plans, assessments, care plans, and scheduling and facilitating Child and Family team meetings until a warm handoff can be made to the youths ongoing care coordinator.
Join with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure best outcomes for children, youth, and families.
Work with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.
Identify strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.
Coordinate family-based-services for children, youth, and families in their home, school, and community.
Ensure with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth and family.
Engage and build positive relationships with children, youth, and families in coordination with child and family teams to support successful integration of team members and care plans.
Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.
Maintain necessary documentation, participate in program evaluation, attend team and program planning meetings, cross-systems training, and acquire knowledge of community resources.
Remain current with all training requirements including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.

Requirements

What you’ll need

Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher
Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).
Two years of experience in a coordinated supportive services or care coordination role preferred.
Experience working with people with autism spectrum disorders and developmental disabilities preferred.
Experience in one or more of the following areas: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or, child development.
Be culturally humble or responsive with training and experience to manage complex cases
Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education)
Excellent organizational skills with the ability to stay focused and prioritize multiple tasks.
Experience with multi-need individuals and families.
Broad knowledge of community service systems.
Willing to participate in and lead cross-systems care coordination.
Able to effectively communicate through verbal/written expression.
Must be able to operate in an Internet-based, automated office environment.
Valid Driver License required.
Ability to operate, receive and conduct video calls and/or meetings in an automated office environment is required.
Ability to maintain a minimum of 100mbps for high-speed internet connection is required.

Benefits

Comp & perks

Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.