Key Account Manager
Integrated Pharma Solutions (IPS)
full-time
Posted on:
Location Type: Office
Location: Long Beach • California • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for the day-to-day management, sustainment and growth of key accounts
- Build strong relationship with customers based on prompt and active communication
- Provide on-time response to RFQs, processing on-time new purchase orders
- Own and manage Key Account Scorecards, partners with departments to achieve quality and delivery ratings
- Support the creation of proposals, recommend pricing, and execute contracts
- Interface between customer and estimating department to provide necessary RFQ information
- Generate new sales by partnering with Sales and Business Development Teams
- Participate in the negotiation of contracts, agreements, terms and conditions
Requirements
- 5+ years of experience in Customer Service, Inside Sales, Account Management or Technical Sales servicing OEM Aerospace accounts
- 3+ years of experience creating LOBs/Schedule/Delivery Plans in excel, PowerPoint presentations for program and account updates
- Excellent analytical abilities, experienced utilizing ERPs workflows for RMA process and Contract Review
- 3+ years of experience in pricing proposals
- Understanding of pricing and margin, EOQ, concepts and strategies
- Proficiency in Microsoft Excel, Project and other PC based office tools.
- Bachelor Level degree or 10+ years of professional experience in customer satisfaction positions in manufacturing companies.
Benefits
- Medical, dental, and vision insurance
- Paid vacation for newly hired employees
- 401(k) plan that includes employer matching funds
- Life insurance and disability coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Customer ServiceInside SalesAccount ManagementTechnical SalesRFQ processingProposal creationPricing proposalsAnalytical abilitiesERP workflowsContract review
Soft skills
Relationship buildingCommunicationNegotiationCollaborationProblem-solving