Mobile Crisis Region Manager
Integrated Healthcare Partners, LLC
full-time
Posted on:
Location Type: Hybrid
Location: Atlanta • United States
Visit company websiteExplore more
About the role
- Report to the Mobile Crisis Director to assist in identifying, planning, and implementing key projects to improve quality, reduce costs, increase productivity and improve response time within the Mobile Crisis Response Services (MCRS) program.
- Provide guidance to supervisors in overall clinical supervision, operations management, and ongoing improvement with the program.
- Oversee analyzing the needs of the program and responding quickly as priorities evolve in accordance with BHL values.
- Execute leadership strategies in collaboration with the program director to ensure KPI’s and contract deliverables are met.
- Work with supervisor staff to develop strategies for efficient use of responders to crisis dispatches in 59 minutes or less and ensure diversion rate is no less than 85%.
- Collaborate with key stakeholders to foster and maintain a cooperative working relationship that enhances the consumer experience.
Requirements
- Minimum three (3) years in a supervisor, manager or team leadership role in the behavior health field.
- Five (5) to seven (7) years’ experience supervising or managing in mobile crisis preferred.
- Demonstrated high level clinical experience and skills and the ability to train others successfully in these areas.
- Demonstrated excellence in de-escalation techniques, documentation, communication etc.
- Demonstrated ability to build, motivate, and lead a professional team aligned with organizational goals.
- Valid, unrestricted GA driver’s license.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical supervisionoperations managementde-escalation techniquesdocumentationcrisis dispatchKPI managementcontract deliverablesprogram analysisstrategic planningteam training
Soft Skills
leadershipcommunicationteam buildingmotivationcollaborationproblem-solvingadaptabilityinterpersonal skillscooperationconsumer experience enhancement
Certifications
valid GA driver’s license