Senior Associate Technical Account Manager, Growth

Integral Ad Science

Growth Senior Associate Technical Account Manager acting as main technical contact and training agency customers in Technical Customer Operations Team. Collaborate across departments to ensure customer success.

Posted 6/17/2026full-timeChicago • Illinois, New York • 🇺🇸 United StatesSenior💰 $49,000 - $84,000 per yearWebsite

Tech Stack

Tools & technologies

JavaScriptSQL

About the role

Key responsibilities & impact

Activate new customers
Address internal or external questions and issues from integrated clients
Troubleshoot technical issues
Provide solutions or escalate to tier 2 support when necessary
Provide in-depth updates and insights on clients from a technology perspective
Work closely with departments such as Product, Engineering, Product Marketing, Legal, Pricing, Technical Support
Provide High Touch consultative technical services
Lead training sessions and attend office hours for agency and brand-direct customers.

Requirements

What you’ll need

2+ years working in a technical account/relationship management/client-facing role
Bachelor's degree in a technical discipline
Proficiency in JS, SQL, HTML, and data analysis
Previous experience with web traffic analysis tools and ad serving tags
Previous experience working with APIs and SDKs
Critical thinking and the ability to think outside of the box
Experience working with 3rd party advertising technology companies
Experience working with publishers and publisher ad servers
Knowledge of the ad tech ecosystem, its players, and how it all works
Strong communication skills; written, verbal and listening skills
Self-starter with the ability to effectively manage time and multiple competing priorities
Synthesize technical concepts/analysis in client meetings.

Benefits

Comp & perks

paid time off
health insurance (medical, dental, vision)
PPO, HSA and FSA options
401k with employer matching contributions
competitive compensation
eligible for an annual bonus and/or other incentive plans

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JSSQLHTMLdata analysisweb traffic analysis toolsad serving tagsAPIsSDKs

Soft Skills

critical thinkingcommunication skillsself-startertime managementability to manage multiple priorities

Certifications

Bachelor's degree in a technical discipline