Air Force Technical Support Specialist
Intecon
full-time
Posted on:
Location Type: Office
Location: Scott AFB • Illinois • 🇺🇸 United States
Visit company websiteJob Level
SeniorLead
About the role
- Provide documentation, coordination, and administrative support for the Mobility Air Forces (MAF) Mission Planning Systems (MPS) Capability Drop-4 (CD-4).
- Prepare and maintain meeting minutes, briefing materials, and staff documentation in support of program reviews and working groups.
- Manage contract deliverables, including Monthly Status Reports, ensuring accuracy, completeness, and on-time submission.
- Support the development and formatting of technical and program documentation, ensuring compliance with government standards.
- Assist in coordinating program activities, tracking action items, and supporting task completion.
- Maintain and organize contract documentation and files in government collaboration systems such as SharePoint and Teams.
- Provide administrative and technical writing support to analysts, trainers, and program leads.
- Ensure documentation and records are version-controlled and accessible for government review.
- Assist in preparing materials for status updates, leadership briefings, and technical reviews.
Requirements
- Bachelor’s degree in Business, Communications, Computer Science, or a related field.
- Minimum of 8–10 years of experience in technical support, documentation, or program coordination roles supporting DoD or federal programs.
- Demonstrated experience preparing meeting minutes, reports, and briefing materials for senior audiences.
- Experience with collaboration platforms and version-controlled documentation management.
- Preparing and editing technical or program documentation.
- Microsoft Office (Word, Excel, PowerPoint) proficiency.
- Document management in SharePoint and Teams.
- Annual DoD Cyber Awareness training.
- Certifications in technical writing, documentation, or SharePoint administration (desirable but not required).
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Adobe Acrobat for document formatting and PDF preparation.
- Collaboration and task management tools (SharePoint, Teams, project trackers).
Benefits
- Comprehensive Group Health Plans (Medical, Dental, and Vision) coverage.
- Company-paid Short-Term and Long-Term Disability, Life, and AD&D Insurance.
- Flexible Spending Accounts and Supplemental Plans Available.
- Company-paid Training and Development Programs.
- Generous Paid Time Off, Holiday Pay, and Sick Leave.
- 401k Retirement Plan with Company Match.
- Critical Illness and Accident Insurance.
- Employee Assistance Program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical writingdocumentation managementprogram coordinationversion controlreport preparationbriefing materials preparationmeeting minutes preparationdocument formattingtask completion trackingadministrative support
Soft skills
organizational skillscommunication skillscoordination skillsattention to detailtime managementcollaboration skillsanalytical skillsleadership support
Certifications
technical writing certificationdocumentation certificationSharePoint administration certificationDoD Cyber Awareness training