Property Adjuster II, Subrogation

Intact

Subrogation Property Adjuster II managing moderately complex investigations and negotiations for claims. Collaborating with teams and ensuring customer service in Vancouver, Calgary, and Victoria.

Posted 7/17/2026full-timeVancouver • 🇨🇦 CanadaJuniorMid-Level💰 CA$59,300 - CA$72,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting investigations into property and casualty claims, with a strong focus on strategic action planning, negotiation, and customer service. Proficient in analyzing claim details and maintaining effective communication with stakeholders to ensure prompt recoveries and adherence to corporate standards.

Highest-signal resume keywords

Property Claims HandlingCasualty Claims HandlingSubrogation Claims HandlingNegotiation SkillsChartered Insurance Professional (CIP) Designation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisInvestigation TechniquesLitigation Processes KnowledgeCritical ThinkingAttention to Detail

Soft Skills

Exceptional Written CommunicationExceptional Verbal CommunicationTime ManagementCustomer Service

Certifications & Qualifications

Chartered Insurance Professional (CIP)

Industry Keywords

Claims ProcessesRecovery OpportunitiesLegal ActionsProcess ImprovementService Provider Management

About the role

Key responsibilities & impact

Conduct investigations into moderately complex losses, striving for prompt and equitable recoveries that align with our corporate policies and standards.
Formulate strategic action plans for investigations by identifying necessary contacts, evaluating collection feasibility, and determining potential legal actions.
Gather and analyze claim details by collecting reports and statements from customers, witnesses, and other pertinent parties or experts to assess damage, liability, and recovery opportunities.
Engage in negotiations with third parties, legal representatives, and insurers to settle claims effectively.
Attend court proceedings or hearings as needed, providing essential information on claims.
Deliver exceptional customer service to both external and internal clients.
Respond to inquiries regarding investigations and claims processes.
Maintain robust communication channels with claims departments and collaborate with adjusters, experts, management, and other claims representatives on technical and administrative matters.
Cultivate productive relationships with service providers, monitoring their performance to ensure adherence to professional and corporate standards.
Identify areas for process improvement and suggest policy or procedural changes to maintain quality service and competitive edge.
Execute additional duties as assigned.

Requirements

What you’ll need

At least 2 years of experience in handling property, casualty, and/or subrogation claims.
Exceptional written and verbal communication skills.
Strong attention to detail, critical thinking abilities with analytical mindset.
Excellent time management skills.
Knowledge of litigation processes is an asset.
Completion or pursuit of a Chartered Insurance Professional (CIP) designation is an asset.
No Canadian work experience required however must be eligible to work in Canada.

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more
Guaranteed income for life via our defined benefit pension plan