Customer Support

• Advise customers on appropriate insurance products and answer product questions
• Analyze individual customer needs, promote and cross-sell personal insurance products and services
• Accept and process payment method changes and update customer accounts accurately and timely
• Handle telephone and electronic inquiries from existing customers, provide exceptional customer service and resolve issues promptly
• Become a trusted advisor helping Canadians protect their assets
• Participate in mentoring and training provided by the company
• Potential for promotion after six months based on performance

Sales and Customer Service Representative

Customer Service Director

Senior Computer Support Specialist