Auto Claims Adjuster – Insurance Graduate

Intact

Personal Lines auto claims adjuster handling customer claims over the phone. Analyzing policy details and making liability decisions during the claims process in Canada.

Posted 6/13/2026full-timeMontreal • 🇨🇦 CanadaEntry Level💰 CA$50,900 - CA$62,200 per yearWebsite

About the role

Key responsibilities & impact

Open new claims over the phone with customers, then ensure the situation is handled immediately
Interview insureds and/or witnesses to gather their accounts of events
Determine whether the claim is covered or not by analyzing the insured’s policy details
Analyze the information obtained, make decisions to determine liability and review damage assessments
Settle claims fairly and equitably, confirm damage amounts and make payments

Requirements

What you’ll need

Claims adjuster licence and successful completion of exams
Experience in a similar position
Strong time-management skills
Excellent oral and written communication skills
Bilingual (English-French): Able to interact with both French-speaking and English-speaking customers
Intermediate level English is required

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Annual bonus target based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 5%
Pension offerings provide flexibility and long-term security for our employees beyond their careers

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims adjustmentpolicy analysisdamage assessmentliability determinationclaims settlement

Soft Skills

time managementoral communicationwritten communicationbilingual communication

Certifications

claims adjuster license