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Intact

Auto Claims Adjuster

Intact

Claims Adjuster position at Intact with training provided for new employees. Responsibilities include managing claims processes, interviewing customers, and assessing liabilities.

Posted 6/13/2026full-timeMontreal • 🇨🇦 CanadaMid-LevelSenior💰 CA$50,900 - CA$62,200 per yearWebsite

About the role

Key responsibilities & impact
  • Open new claims over the phone with customers, then ensure the situation is handled immediately.
  • Interview insureds and/or witnesses to gather their accounts of events.
  • Determine whether the claim is covered or not by analyzing the insured’s policy details.
  • Analyze the information obtained, make decisions to determine liability and review damage assessments.
  • Settle claims fairly and equitably, confirm damage amounts and make payments.

Requirements

What you’ll need
  • Claims adjuster licence and successful completion of exams.
  • Experience in a similar position.
  • Strong time-management skills.
  • Excellent oral and written communication skills.
  • An attestation of college studies (AEC) in Insurance or a completed CEGEP or bachelor’s degree (an exception is possible if you have a high school diploma AND three years of full-time work experience).
  • Bilingual in English and French: For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Benefits

Comp & perks
  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
  • Pension offerings provide flexibility and long-term security.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
claims analysisliability determinationdamage assessmentpolicy analysisclaims settlement
Soft Skills
time managementoral communicationwritten communication
Certifications
claims adjuster licence