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Senior Network Analyst
IntactSenior Network Analyst enhancing and governing network infrastructure for Intact Financial Corporation. Collaborating with peers and vendors to ensure high-quality network operations and customer service.
Tech Stack
Tools & technologiesSwitchingTCP/IP
About the role
Key responsibilities & impact- Collaborating with peers to assure smooth operation of the network infrastructure
- Coordinating with vendors to resolve technical problems with network equipment and software.
- Assess and address vulnerabilities regarding network equipment with vendor recommended solutions
- Provide high quality internal and external customer service surrounding the company values.
- Implement and support of LAN, WAN, Switching/Routing, load balancing data center infrastructure including Cisco ACI, Netscaler load balancer.
- Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
- Responsible for writing and reviewing change request as a part of the change management process.
- Monitor system performance and implement performance optimization.
- Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
- Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
- Assisting with the resolution of escalated issues and actively participating in problem management activities.
- As a member of the network & security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
- Overtime in the event of emergencies is required.
Requirements
What you’ll need- Degree or Diploma in Networking or Technology.
- 5 year experience in IP-based environment.
- Hands-on experience with network hardware, software, LAN/WAN and data center infrastructures and connectivity.
- Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS).
- Medium level knowledge of network administration, architecture, and engineering in mission critical environments.
- For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
- No Canadian work experience required however must be eligible to work in Canada.
Benefits
Comp & perks- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
network infrastructureLANWANSwitchingRoutingload balancingCisco ACINetscaler load balancerTCP/IPnetwork administration
Soft Skills
collaborationcustomer serviceproblem managementcommunicationdocumentationstandards developmentescalation resolutionteam participationorganizational skillsadaptability
Certifications
Degree in NetworkingDiploma in Technology