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Intact

Claims Adjuster I, Property

Intact

Property Claims Adjuster assisting customers through claims after losses. Join a passionate team and grow your career in insurance.

Posted 5/28/2026full-timeMississauga • 🇨🇦 CanadaMid-LevelSenior💰 CA$59,300 - CA$72,500 per yearWebsite

About the role

Key responsibilities & impact
  • Provide a superior quality of customer service to external and internal customers, through proactive contact with the customer during the claims process.
  • Assess and analyze policy wordings and damage to determine appropriate coverage.
  • Investigate property claims in a timely manner through communication with the customer, vendors, experts, adjusters and any other related parties.
  • Negotiate with customers, third parties and insurers to settle claims, within your established authority scope.
  • Provide phone queue support to complete new claims intake and handle inquiry calls.
  • Stay in the know about current insurance products and trends in appraisal and investigation techniques and services.

Requirements

What you’ll need
  • A college diploma or a university degree is preferred
  • Demonstrates a passion for customer service with strong written and verbal communication skills
  • Self-motivated and goal oriented, capable of working in a fast paced and changing environment
  • Demonstrates strong problem solving and priority management skills
  • Strong aptitude for technology with excellent computer skills
  • On-going commitment to self-development
  • Willing to pursue your Chartered Insurance Professional (CIP) designation

Benefits

Comp & perks
  • Flexible work arrangements
  • Hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
  • Share plan & other savings: up to 12% of salary or even more
  • Annual bonus target, with a potential payout of up to double the target (subject to personal and company performance)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
claims assessmentpolicy analysisnegotiationcustomer serviceproblem solvingpriority managementappraisal techniquesinvestigation techniques
Soft Skills
written communicationverbal communicationself-motivationgoal orientationadaptability
Certifications
Chartered Insurance Professional (CIP)