Claims Adjuster I – Casualty

Intact

Claims Adjuster I, Casualty responsible for investigating and settling insurance claims. Ensuring prompt and fair settlement for the Casualty team while providing quality service.

Posted 5/23/2026full-timeMississauga • 🇨🇦 CanadaMid-LevelSenior💰 CA$59,300 - CA$72,500 per yearWebsite

About the role

Key responsibilities & impact

Investigating and settling insurance claims to ensure a prompt and fair settlement
Provide quality service and ensure prompt and equitable settlement of claims in line with corporate policies and standards
Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim
Collect reports and statements to determine liability and coverage
Ensure all cases are clearly documented and meet any or all legislative requirements

Requirements

What you’ll need

University degree or any combination of training and experience deemed relevant for the role
Prior insurance or legal experience/education preferred
Can communicate and negotiate effectively
Excellent customer service skills
Strong analytical and decision-making skills
Excellent time management skills
Bilingualism (English/French) is considered an asset

Benefits

Comp & perks

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Pension offerings provide flexibility and long-term security

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationnegotiationcustomer serviceanalytical skillsdecision-makingtime managementbilingualism

Certifications

university degree