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About the role
Key responsibilities & impact- Plan and organize pan-Canadian meetings and events (virtual and in person): logistics, invitations, facilitation/run-of-show, and communications before/during/after.
- Create presentations, run surveys, and compile results for leadership (tracking dashboards, summaries, recommendations) for the Casualty and Legal Claims leadership team.
- Coordination of communication requests for the Casualty and Legal Claims team across Canada.
- Work closely with project leaders and the Claims communication team (multiple initiatives in parallel) to gather information, clarify key messages, propose angles, and ensure communications are aligned.
- Contribute to writing, editing, and distributing various internal content (employee memos, team SharePoint articles, newsletters, event invitations, etc.) in collaboration with the national communications team.
- Manage and evolve the national SharePoint (structure/hub), including governance, section organization, content quality, and user experience.
- Administer access/restrictions and ensure a clear classification approach (including the integration of multiple sites/sections).
- Develop and maintain a bilingual (FR/EN) SharePoint and content approach, consistent with internal terminology.
- Support the design and production of communication tools, including multimedia items (posters, newsletters, basic visual assets, recording and editing short internal videos, etc.).
- Translate certain urgent communications.
Requirements
What you’ll need- University degree in communications, marketing, public relations, administration, or a related field—or an equivalent combination of education and experience
- Minimum of 3 years of experience in internal communications and/or corporate communications coordination, ideally in a complex environment
- Proven project coordination experience (multiple initiatives in parallel), including timeline tracking, stakeholder management, and deliverable coordination
- Demonstrated writing and editing skills, with a strong focus on alignment and consistency
- Strong SharePoint experience: site structuring, content management, permissions/access, and governance best practices (a significant asset)
- Excellent command of Microsoft 365
- Ability to manage a high volume of requests and deliverables, prioritize effectively, and meet deadlines in a fast-paced, multi-stakeholder environment
- Comfort interacting with employees at all levels, with the ability to influence and mobilize stakeholders without direct reporting relationships
- Strong attention to detail, organizational skills, autonomy, and proactivity; ability to synthesize and simplify complex topics
- Bilingualism (French / English) – Need to interact on a regular basis with colleagues across the country.
- No Canadian work experience required, but must have authorization to work in Canada.
Benefits
Comp & perks- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationwritingeditingcontent managementtimeline trackingstakeholder managementbilingual communicationmultimedia designSharePoint governanceMicrosoft 365
Soft Skills
organizational skillsattention to detailautonomyproactivityinfluencing skillscommunication skillsability to prioritizesynthesis of complex topicscollaborationadaptability
