Senior Claim Consultant – Trade Credit

Intact Insurance Specialty Solutions

Senior claims consultant resolving complex Trade Credit claims for Intact, a specialty insurance provider. Supporting underwriting teams with coverage guidance, endorsements, litigation, and settlements.

Posted 8/12/2026full-timeAlpharetta, Canton, New York City, Plymouth, Raleigh • Alabama, California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Vermont, Washington, Wisconsin • 🇺🇸 United StatesSenior💰 $141,000 - $176,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in handling complex Trade Credit Institution Claims, including investigation, evaluation, and resolution of claims often involving litigation. Proficient in policy language, endorsement drafting, and regulatory compliance, with a strong ability to coach and train less experienced claim representatives.

Highest-signal resume keywords

Complex Claims HandlingTrade Credit Institution ClaimsPolicy Language KnowledgeLitigation ExperienceTechnical Training Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationClaims EvaluationClaims ResolutionCoverage DeterminationLiability AssessmentDamage AssessmentReserve AdjustmentSettlement NegotiationEndorsement DraftingSubrogation Management

Soft Skills

CoachingTrainingCommunication

Certifications & Qualifications

Bachelor’s DegreeJD

Industry Keywords

Regulatory EnvironmentLegal EnvironmentBank PoliciesSyndicated PoliciesClaims Trends

Tech Stack

Tools & technologies

AzureCloudSDLCSQL

About the role

Key responsibilities & impact

Handle and resolve complex, highly specialized claims through investigation, evaluation and disposition
Independently settle claims within broad company guidelines and high authority levels
Make recommendations to management on claim coverage and settlement
Review and process complex large-loss or specialized claims generally settling over $200,000, often involving litigation
Support Trade Credit underwriting teams on policy language and drafting endorsements for bank and syndicated policies
Provide counsel to the Trade Credit team through claims-related communication and education
Investigate claims and determine coverage, liability and damages
Draft coverage correspondence and respond to coverage questions
Determine exposure, establish reserves, and adjust reserves as required
Select, assign, and direct internal and external resources, including adjusters, appraisers, and attorneys
Identify questionable claims and consult with SIU
Determine settlement value and negotiate settlements within authority
Recommend settlement and disposition of claims exceeding authority
Monitor bankruptcy filings and proof-of-loss processes
Manage collection, subrogation, and recovery actions
Document relevant activity on assigned files and recommend further actions
Communicate with brokers and underwriting partners regarding claims trends and legal climate
Provide expertise regarding coverage changes or enhancements
Maintain knowledge of regulatory and legal environments
Coach or train less experienced claim representatives
Develop and lead technical training and provide guidance to other departments

Requirements

What you’ll need

Bachelor’s degree required
JD strongly desired
5–10 years of progressively more complex, specialized claims handling experience
Experience working on complex Trade Credit Institution Claims
Ability to investigate, evaluate, and resolve complex and specialized claims
Knowledge of policy language and endorsement drafting for bank and syndicated policies
Ability to handle claims often involving litigation
Ability to determine coverage, liability, damages, exposure, reserves, and settlement value
Ability to select and direct independent adjusters, appraisers, and attorneys
Knowledge of regulatory and legal environments
Ability to stay abreast of state license requirements
Ability to coach or train less experienced claim representatives
Ability to develop and lead technical training

Benefits

Comp & perks

Target base salary of $141,000–$176,000
Higher base salary range of $153,000–$180,000 for candidates located in San Francisco, Washington DC, Massachusetts offices, and the New York City metro area
Bonus potential
Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs
Life and disability insurance
Paid parental leave
Additional voluntary benefits
Flexible work environment
Flexible Work Arrangement options
Continuing education as required