Subrogation Manager

Intact Insurance Specialty Solutions

Subrogation Manager leading specialty insurance claims teams for Intact Insurance. Managing complex claims, settlements, KPIs, staff development, and cross-line subrogation strategy.

Posted 8/13/2026full-timeAlpharetta, Canton, New York City, Plymouth, Raleigh • Alabama, California, Colorado, Connecticut, Florida, Illinois, Iowa, Kansas, Maine, Maryland, Massachusetts, Minnesota, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, South Dakota, Texas, Vermont, Washington, Wisconsin • 🇺🇸 United StatesSeniorLead💰 $111,000 - $147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in managing subrogation claims, including evaluation, negotiation, and settlement processes, while ensuring compliance with regulatory and legal standards. Proven ability to lead and develop teams, implement procedural changes, and enhance operational efficiency within the claims environment.

Highest-signal resume keywords

Subrogation ManagementClaims Evaluation and SettlementRegulatory Compliance KnowledgeTeam Leadership and DevelopmentKPI Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Subrogation Claims HandlingClaims AnalysisNegotiation SkillsSettlement AuthorityProcedural ImplementationKPI MonitoringRegulatory KnowledgeWorkflow ManagementStaff Performance AppraisalTraining Program Oversight

Soft Skills

Communication SkillsCustomer Service OrientationCollaborationProblem-SolvingGoal Setting

Industry Keywords

Specialty ClaimsAuto InsuranceWorkers CompensationOccupational AccidentSmall Property InsuranceClaims DepartmentSubrogation OpportunitiesTrend IdentificationCustomer FeedbackPerformance Metrics

Tech Stack

Tools & technologies

AzureCloudSDLCSQL

About the role

Key responsibilities & impact

Manage components of subrogation handling for multiple specialty lines of business
Develop plans, analyze results, and oversee the work of subrogation staff
Review and provide direction or settlement-authority recommendations for complex and/or high-exposure subrogation claims
Support the Subro Director through claim communications, trend identification, form-development input, and marketing support
Monitor claim quality, customer feedback, and staff claim reports for regulatory compliance, customer satisfaction, and corporate objectives
Operate independently within company guidelines and high authority levels when settling subrogation claims
Ensure proper handling strategies, including coverage, liability, and claim-resolution determinations
Recommend, draft, and implement procedural and workflow changes
Ensure Staff Counsel manages assigned portfolios within mandated guidelines
Make decisions or recommendations on subrogation disposition, evaluation, negotiation, and settlement for claims exceeding staff counsel and staff autonomy levels
Manage allocation of incoming settlements and collection proceeds to support accurate KPI production
Review and analyze subrogation reports against KPI expectations
Identify trends and implement strategies to correct adverse trends
Maintain professional knowledge of regulatory and legal environments related to subrogation
Manage assigned staff, including development, goal setting, skill assessment, selection, role alignment, and performance appraisals
Communicate and measure goals frequently
Oversee training and personal development programs
Anticipate and meet internal and external customer needs
Liaise, train, and collaborate across the Claims Department and lines of business to promote recognition of subrogation opportunities
Manage a team of 7 people, with potential future growth
Develop and oversee new hires

Requirements

What you’ll need

Bachelor’s degree or equivalent experience required
Minimum of 7–10 years of specialty claim experience
3–5 years of subrogation experience
3–5 years of supervisory/management experience
Background in auto, small property, workers compensation, and occupational accident preferred but not absolute
Strong professional knowledge of regulatory and legal environments related to subrogation
Ability to manage, develop, assess, select, and evaluate staff
Ability to oversee training and personal development programs
Ability to evaluate, negotiate, and settle subrogation claims
Ability to work within stated company guidelines and high settlement-authority levels

Benefits

Comp & perks

Bonus potential
Comprehensive medical, dental and vision insurance with no waiting period
Competitive paid time off programs
401(k) savings and annual contributions of up to 12% of annual salary
Mental health support programs
Life and disability insurance
Paid parental leave
Additional voluntary benefits
Flexible work environment
Time-Off and Flexible Work Arrangement options
Tools, opportunities, and flexibility
Support, opportunities, and performance-led financial rewards
Opportunities to learn, grow, refresh and reinvent skills