Intact Insurance Specialty Solutions

Senior Citrix Engineer

Intact Insurance Specialty Solutions

full-time

Posted on:

Location Type: Hybrid

Location: Canton • Massachusetts • 🇺🇸 United States

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Salary

💰 $131,000 - $174,000 per year

Job Level

Senior

Tech Stack

AzureCitrixCloud

About the role

  • Architect, deploy, and maintain Citrix Virtual Apps and Desktops (XenApp/XenDesktop) environments, including both shared and dedicated (DaaS) resources
  • Manage published applications across Citrix and PAM environments, ensuring high availability, performance, and security
  • Lead the migration and integration efforts between Citrix and Azure Virtual Desktop (AVD), including image management, user experience optimization, and cost modeling
  • Provide Tier 3 support and root cause analysis for complex Citrix-related incidents and performance issues
  • Serve as escalation point and mentor for junior and mid-level administrators
  • Collaborate with security, compliance, and application teams to ensure Citrix environments meet regulatory and operational standards
  • Maintain and enhance Citrix App Layering, Provisioning, StoreFront, and Citrix Cloud components
  • Develop and maintain AutoIt web and application integration with Privileged Access Management (PAM)
  • Support ShareFile licensing, access, and integration as needed, as well as management of on-premises data StorageZone Controllers
  • Participate in disaster recovery planning and annual DR exercises involving Citrix and AVD platforms
  • Automate administrative tasks using PowerShell and other scripting tools
  • Document architecture, configurations, and standard operating procedures

Requirements

  • 5+ years of experience in Citrix engineering roles, at least 2 years in a lead capacity preferred
  • Deep expertise in Citrix DaaS, Desktop, Application, and Provisioning technologies
  • Experience with Azure Virtual Desktop (AVD) in enterprise environments is preferred
  • Strong understanding of Citrix App Layering, FSLogix, and profile management
  • Proficiency in PowerShell scripting and automation
  • Familiarity with Citrix Cloud, NetScaler, and Citrix Workspace App
  • Knowledge of Commvault, NetApp, and enterprise backup/storage is a plus
  • Working knowledge of ShareFile administration and licensing models
  • Experience with Windows Server and Desktop environments, Active Directory, and Group Policy
  • Strong troubleshooting skills and experience with monitoring tools (e.g., Citrix Director, ControlUp, vCenter)
  • Strong problem-solving skills, critical thinking, analytical skills, and great organization abilities
  • Familiarity with compliance frameworks (e.g., NYDFS, HIPAA) as they relate to virtual desktop infrastructure
  • Bachelor’s degree in technology-related field is preferred
  • Citrix certifications (e.g., CCP-V, CCE-V) desired
Benefits
  • Comprehensive medical, dental and vision insurance with no waiting period
  • Competitive paid time off programs
  • 401(k) savings and annual contributions of up to 12% of annual salary
  • Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Citrix Virtual AppsCitrix DesktopsDaaSAzure Virtual DesktopCitrix App LayeringPowerShell scriptingFSLogixActive DirectoryGroup Policytroubleshooting
Soft skills
problem-solvingcritical thinkinganalytical skillsorganization abilitiesmentoringcollaboration
Certifications
CCP-VCCE-VBachelor's degree in technology-related field