Claims Specialist

• Handling and resolving complex and/or specialized General Liability Commercial Auto Claims through investigation, evaluation and disposition
• Makes timely and appropriate contacts, determines, and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages for complex and specialized claims
• Determines coverage, prepares coverage correspondence on appropriate claims, responds to coverage questions raised by insureds and others
• Determines exposure, establishes adequate reserves, and makes timely adjustments as required
• Selects, assigns, and directs activities of internal and external resources as required
• Identifies questionable claims and consults with SIU for further direction as appropriate
• Determines settlement value of the loss and negotiates proper settlement of claims within authority
• Provides recommendations for settlement and disposition of claims exceeding authority level
• Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate
• May provide mentoring or training to other less experienced claim representatives
• Stays abreast of state license requirements and participates in continuing education as required
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively

Claims Examiner – General P/C Liability

Claims Examiner – Surety

Senior Claims Examiner, Casualty