Claims Specialist

• Handling and resolving complex and/or specialized Surety Claims through investigation, evaluation and disposition
• Makes timely and appropriate contacts
• Determines and completes appropriate level of investigation to make determination of coverage, assess liability and determine damages for complex and specialized claims
• Determines coverage, prepares coverage correspondence on appropriate claims
• Responds to coverage questions raised by insureds and others
• Determines exposure, establishes adequate reserves, and makes timely adjustments as required
• Selects, assigns, and directs activities of internal and external resources as required
• Identifies questionable claims and consults with SIU for further direction as appropriate
• Determines settlement value of the loss and negotiates proper settlement of claims within authority
• Provides recommendations for settlement and disposition of claims exceeding authority level
• Documents clearly and concisely all relevant activity on assigned files
• Provides mentoring or training to other less experienced claim representatives
• Stays abreast of state license requirements and participates in continuing education as required
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively

Claims Examiner – Surety

Claims Examiner – General P/C Liability

Medical Claims Representative – Paid Family Leave, Disability

Workers' Compensation Claims Associate

Claims Examiner – General Liability