Personal Lines Account Manager
Insurance Office of America
full-time
Posted on:
Location Type: Remote
Location: Florida • United States
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Salary
💰 $45,000 - $60,000 per year
About the role
- Responsible for overseeing client service and communication, ensuring excellence in every interaction.
- Managing administrative processes for client insurance policies such as renewals, remarkets, invoicing, evidence of insurance, MVRs, and Clue Reports.
- Handle proposals, AORs (Agency of Record), cancellations, and policy reviews.
- Managing incoming correspondence and facilitating effective team communication.
- Delegating work to Account Associates and mentoring and training team members.
Requirements
- 5+ years of industry experience
- State required active licensing (2-20 or 20-44)
- Exceptional customer service and communication skills
- Strong multi-tasking, organizational, delegation, and decision-making skills
- High accuracy in handling large work volumes
- Proficiency in MS Office (Outlook, Word, Excel)
- High School diploma (or equivalent)
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer serviceadministrative processespolicy managementproposalsinvoicingevidence of insuranceMVRsClue Reportsmulti-taskinghigh accuracy
Soft Skills
communicationorganizationaldelegationdecision-makingmentoringtraining
Certifications
active licensing2-20 license20-44 license