Insurance Office of America

Tax and Operations Support Specialist

Insurance Office of America

full-time

Posted on:

Location Type: Hybrid

Location: LongwoodFloridaUnited States

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Salary

💰 $23 - $29 per hour

Tech Stack

About the role

  • Managing all aspects of POA’s Workers’ Compensation Pay-As-You-Go (PAYGO) reporting program
  • Supporting the Tax Department across all functional areas
  • Assisting with 401(k) reporting
  • Deliver outstanding service by proactively anticipating client needs
  • Overseeing PAYGO setup, reporting, and renewals
  • Partnering with IOA Producers, Sales, and internal teams to resolve WC issues
  • Collaborating with Software Development and Reporting teams to streamline WC file feeds and reporting processes
  • Reviewing new client setups for accuracy
  • Balancing and verifying conversion data against source documents
  • Managing daily tax deposits
  • Assisting with tax registrations, notice resolution, and quarterly/annual reporting
  • Ensuring accurate setup and timely submission of 401(k) reports
  • Identifying and communicating opportunities to enhance operational efficiency

Requirements

  • 2 to 5 years of Payroll Service Bureau experience (Required)
  • 2 to 5 years of Payroll Tax and/or Workers’ Compensation knowledge (Required)
  • Accounting background (Preferred)
  • Experience with MasterTax or similar tax software - Preferred
  • High degree of Excel skills, including functions, formulas, pivot tables, and V-lookups
  • Ability to work independently and in a team environment, and to multi-task, meet deadlines, and adapt to changing priorities
  • Experience working with Sales teams and clients to gather and analyze information
  • Excellent written and verbal communication skills
  • Strong analytical, organizational and data validation skills
  • High School Diploma (or equivalent)
Benefits
  • Company-paid health insurance
  • Paid holidays, vacations, and sick time
  • 401K with employer match
  • Employee stock plan participation
  • Professional growth and career progression opportunities
  • Respectful culture and work/family life balance
  • Community service commitment
  • Supportive teammates and a rewarding work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Payroll Service Bureau experiencePayroll Tax knowledgeWorkers’ Compensation knowledgeAccounting backgroundExcel skillsMasterTaxdata validation
Soft skills
independent workteam collaborationmulti-taskingmeeting deadlinesadaptabilitywritten communicationverbal communicationanalytical skillsorganizational skills