Branch Operations Manager – Commercial Lines
Insurance Office of America
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • Alabama • 🇺🇸 United States
Visit company websiteSalary
💰 $85,000 - $115,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for leadership of all IOA insurance operations management activities within the assigned branch
- Managing operations team performance, strategic and tactical plan implementation
- Budgeting, goal setting, reporting, staff professional development
- Policy and procedure implementation, human resource management, quality assurance
- Participating in producer/agency acquisition and integration
- Personally serving as Account Manager for an assigned book of business
Requirements
- 5+ years of industry experience with deep, wide-ranging industry knowledge
- 2+ years of management experience
- All required active licensing
- Exceptional Account Management skills, spending 50% of time managing a book of business
- Outstanding communication, people management, and negotiation skills
- Proficiency in MS Office (Outlook, Word, Excel)
- High School Diploma (or equivalent)
Benefits
- Competitive salaries and bonus potential
- Company-paid health insurance
- Paid holidays, vacations, and sick time
- 401K with employer match
- Professional growth and career progression opportunities
- Respectful culture and work/family life balance
- Community service commitment
- Supportive teammates and a rewarding work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementbudgetinggoal settingreportinghuman resource managementquality assurance
Soft skills
leadershipcommunicationpeople managementnegotiation
Certifications
active licensing