QA Engineer

• Maintain an in depth understanding of and remain current on Insurance Council operations, legislation, practices, regulatory and industry trends and happenings and support others in their development and understanding
• Provide technical expertise, mentoring and support to others on practice and regulatory compliance requirements and address complex inquiries relating to regulated sectors, including interpreting legislation, requirements and handling of non-standard inquiries and escalations
• Conduct ongoing secondary reviews of P&QA Team’s handling of inquiries, audits and breaches, supporting consistent and appropriate handling and compliance
• Monitor against internal controls and practices, and recommend and implement improvements including providing relevant training and support
• Drive strategic insight and uncover hidden opportunities by collecting and analyzing data to identify trends, root causes, and areas for optimization and improvement, including translating complex information into meaningful and actionable insights and developing reports and presentations
• Contribute to and support the expansion of P&QA Team programs, including further development of the practice and compliance audit programs, data collection, analysis and reporting
• Contribute to building awareness of Insurance Council’s role and services, and recommend and implement ways in which to better serve and respond to consumers, licensees, and government
• Collaborate with and assist Practice and Quality Assurance staff and leaders, and other Insurance Council staff
• Contribute to and implement improvements to drive and support operational effectiveness
• Other duties as assigned

Technical Lead – Practice & Quality Assurance

Senior QA Engineering Lead

Senior QA Engineer

QA Engineer

QA Engineer, Embedded