Instrumentum

Regional Director of Operations

Instrumentum

full-time

Posted on:

Location Type: Hybrid

Location: Richmond • Virginia • United States

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Job Level

Lead

About the role

  • Provide leadership oversight across all operational functions within the region – including Sterile Processing, Transportation, and Facilities
  • Lead and develop site-level Directors, Managers, and Coordinators across disciplines
  • Establish regional priorities, performance goals, and operating standards
  • Align all site operations with company strategy and regional growth initiatives
  • Drive operational integration across departments to ensure seamless execution
  • Ensure consistent adherence to AAMI, CDC, CMS, DOT, OSHA, and accreditation standards across all sites
  • Oversee audit readiness, inspection outcomes, and regulatory compliance across functions
  • Standardize workflows, documentation, and process execution across facilities and teams
  • Monitor performance trends across SPD, logistics, and facilities, proactively addressing risks
  • Mentor and coach site-level leaders across all operational functions
  • Build leadership bench strength and succession pipelines in partnership with HR and Talent
  • Drive consistent performance management and accountability frameworks
  • Support hiring strategy and onboarding for key operational leadership roles
  • Own regional performance metrics across quality, turnaround time, throughput, and service reliability
  • Lead root-cause analysis and cross-functional corrective actions
  • Identify and scale best practices across sites and functions
  • Drive continuous improvement initiatives that enhance efficiency, consistency, and outcomes
  • Serve as the regional operational leader in collaboration with clinical partners and health systems
  • Align SPD, Transportation, and Facilities with customer expectations and service-level commitments
  • Partner with internal leadership across Operations, Logistics, and Facilities to drive system-wide improvements
  • Represent the region in executive-level discussions, planning, and growth initiatives.

Requirements

  • Certification in sterile processing (CRCST or equivalent strongly preferred)
  • 10+ years of operational experience, with at least 5+ years in multi-site leadership roles
  • Demonstrated success leading across multiple functions (SPD, logistics, facilities, or similar)
  • Strong knowledge of regulatory standards across healthcare operations and transportation environments
  • Proven ability to build leaders and drive performance through others
  • Experience scaling operations in high-growth or multi-site environments
  • Excellent communication, strategic thinking, and operational leadership skills.
Benefits
  • A compelling vision and mission, and the collective pursuit of excellence.
  • A great environment. We’re fun to work with and are building an awesome team.
  • Generous benefits and growth opportunities with a well-positioned, fast-growing company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational oversightperformance managementroot-cause analysiscontinuous improvementworkflow standardizationregulatory complianceaudit readinessprocess executionperformance metricsmulti-site leadership
Soft Skills
leadershipmentoringcoachingstrategic thinkingcommunicationaccountabilitycollaborationproblem-solvingteam buildingrisk management
Certifications
CRCST