Account Executive

Instrumentl

Account Executive delivering 1:1 concierge onboarding and consultative sales experiences for nonprofit sector. Join mission-driven startup helping nonprofits manage grants efficiently with SaaS platform.

Posted 6/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Become an expert on grants and institutional fundraising so you can have genuinely useful conversations with prospects
Outbound into your book of business using creative, personalized tactics to generate pipeline
Run a mix high-velocity and longer sales cycles with warmth and precision, from first contact through close
Follow up with prospects quickly and be highly responsive to their questions
Experiment with new onboarding flows and sales pitches to accelerate growth
Deliver concierge-level onboarding experiences that upgrade customers’ institutional fundraising workflows and help them love the Instrumentl brand
Provide product and design input on the first-time user experience
Surface insights from customer conversations to improve positioning and pitch

Requirements

What you’ll need

2-4 years of closing experience in a high-velocity, customer-facing SaaS role (or similar environment)
Empathy: driven to solve the actual, underlying problem for customers, especially problems that go unsaid
Curiosity: you make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution
Grit: you understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey
Excellent written and verbal communication skills
Drive: you want to take control of your own success and build on the processes already in place
Comfortable with tools like G Suite, Zoom, Slack, and CRM platforms
Nice to Have
Experience selling into the nonprofit market
Background in fundraising or nonprofit operations
Startup or remote work experience

Benefits

Comp & perks

100% covered health, dental, and vision insurance for employees, 50% for dependents
Generous PTO policy, including parental leave
401(k)
Company laptop + stipend to set up your home workstation
Company retreats for in-person time with your colleagues
Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

closing experiencecustomer-facingSaaS

Soft Skills

empathycuriositygritcommunicationdrive