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Director, Strategic Growth
Instrument. Lead strategic growth efforts across a portfolio of existing accounts with active, ongoing work and expansion opportunities .
About the role
Key responsibilities & impact- Lead strategic growth efforts across a portfolio of existing accounts with active, ongoing work and expansion opportunities
- Develop and maintain quarterly account plans that identify objectives, whitespace opportunities, stakeholder strategies, risks, and growth actions
- Partner with studio leadership to proactively identify new areas of opportunity across client organizations and business units
- Support account retention, expansion, and long-term relationship health through strategic planning and executive engagement
- Help manage inbound growth opportunities and assess prioritization, complexity, and strategic fit
- Identify and shape opportunities before formal briefs exist
- Lead intake conversations with prospective and existing clients, helping define business challenges and potential engagement approaches
- Build and present “hello decks,” functional proposals, and strategic growth recommendations
- Partner with cross-disciplinary teams to scope opportunities, shape engagement strategies, and develop compelling proposals
- Support strategic target-account pursuits and contribute to broader business development initiatives within the studio
- Build trusted relationships with senior client stakeholders across complex organizations
- Navigate large, matrixed environments with multiple decision-makers and evolving priorities
- Develop an understanding of client business needs, organizational dynamics, and market pressures to uncover growth opportunities
- Partner with leadership to establish executive-level touchpoints and deepen strategic relationships
- Contribute to strategic planning conversations, helping evolve client briefs and identify long-term growth opportunities
- Partner closely with Delivery and Production teams to ensure successful transitions from opportunity shaping into execution
- Maintain a strong understanding of trends across technology, AI, product innovation, marketing, and brand experience
- Bring thoughtful perspectives on how emerging technologies and cultural shifts create new opportunities for clients
- Contribute insights that help shape account strategy, offerings, and future client opportunities
Requirements
What you’ll need- 8–12+ years of experience in strategic growth, account leadership, business development, consulting, or agency leadership roles
- Experience managing and growing enterprise-level accounts, ideally within technology-focused or innovation-driven organizations
- Proven success growing existing client relationships while supporting new business and opportunity development
- Experience owning or contributing to a multimillion-dollar book of business and demonstrating measurable account growth
- Strong presentation, communication, and proposal development skills
- Ability to confidently lead intake conversations, shape opportunities, and guide clients through complex engagements
- Experience collaborating with multidisciplinary teams to develop scopes, strategic recommendations, and integrated solutions
- Strong interpersonal and relationship-building skills with the ability to influence across teams and senior stakeholders
- Strategic thinker who can identify patterns, connect opportunities, and contribute to long-term account planning
- Comfortable operating in fast-moving, ambiguous environments with multiple parallel opportunities
Benefits
Comp & perks- Flexible, Hybrid Work Environment
- Great Compensation with Annual Reviews (Learn more about our Pay Philosophy)
- 401(k) Matching with Immediate Vesting
- Robust Medical, Vision, and Accident Insurance
- Generous Paid Holidays and unlimited PTO
- Monthly Wellbeing Stipend
- Career Management and Leadership Training
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategic growthaccount leadershipbusiness developmentproposal developmentopportunity shapingaccount planningclient relationship managementmultidisciplinary collaborationenterprise account managementmarket analysis
Soft Skills
presentation skillscommunication skillsinterpersonal skillsrelationship-building skillsstrategic thinkinginfluencing skillsproblem-solvingadaptabilityleadershipcollaboration