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Instrument

Director, Strategic Growth

Instrument

. Lead strategic growth efforts across a portfolio of existing accounts with active, ongoing work and expansion opportunities .

Posted 5/19/2026full-timeRemote • 🇺🇸 United StatesLead💰 $125,000 - $144,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead strategic growth efforts across a portfolio of existing accounts with active, ongoing work and expansion opportunities
  • Develop and maintain quarterly account plans that identify objectives, whitespace opportunities, stakeholder strategies, risks, and growth actions
  • Partner with studio leadership to proactively identify new areas of opportunity across client organizations and business units
  • Support account retention, expansion, and long-term relationship health through strategic planning and executive engagement
  • Help manage inbound growth opportunities and assess prioritization, complexity, and strategic fit
  • Identify and shape opportunities before formal briefs exist
  • Lead intake conversations with prospective and existing clients, helping define business challenges and potential engagement approaches
  • Build and present “hello decks,” functional proposals, and strategic growth recommendations
  • Partner with cross-disciplinary teams to scope opportunities, shape engagement strategies, and develop compelling proposals
  • Support strategic target-account pursuits and contribute to broader business development initiatives within the studio
  • Build trusted relationships with senior client stakeholders across complex organizations
  • Navigate large, matrixed environments with multiple decision-makers and evolving priorities
  • Develop an understanding of client business needs, organizational dynamics, and market pressures to uncover growth opportunities
  • Partner with leadership to establish executive-level touchpoints and deepen strategic relationships
  • Contribute to strategic planning conversations, helping evolve client briefs and identify long-term growth opportunities
  • Partner closely with Delivery and Production teams to ensure successful transitions from opportunity shaping into execution
  • Maintain a strong understanding of trends across technology, AI, product innovation, marketing, and brand experience
  • Bring thoughtful perspectives on how emerging technologies and cultural shifts create new opportunities for clients
  • Contribute insights that help shape account strategy, offerings, and future client opportunities

Requirements

What you’ll need
  • 8–12+ years of experience in strategic growth, account leadership, business development, consulting, or agency leadership roles
  • Experience managing and growing enterprise-level accounts, ideally within technology-focused or innovation-driven organizations
  • Proven success growing existing client relationships while supporting new business and opportunity development
  • Experience owning or contributing to a multimillion-dollar book of business and demonstrating measurable account growth
  • Strong presentation, communication, and proposal development skills
  • Ability to confidently lead intake conversations, shape opportunities, and guide clients through complex engagements
  • Experience collaborating with multidisciplinary teams to develop scopes, strategic recommendations, and integrated solutions
  • Strong interpersonal and relationship-building skills with the ability to influence across teams and senior stakeholders
  • Strategic thinker who can identify patterns, connect opportunities, and contribute to long-term account planning
  • Comfortable operating in fast-moving, ambiguous environments with multiple parallel opportunities

Benefits

Comp & perks
  • Flexible, Hybrid Work Environment
  • Great Compensation with Annual Reviews (Learn more about our Pay Philosophy)
  • 401(k) Matching with Immediate Vesting
  • Robust Medical, Vision, and Accident Insurance
  • Generous Paid Holidays and unlimited PTO
  • Monthly Wellbeing Stipend
  • Career Management and Leadership Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic growthaccount leadershipbusiness developmentproposal developmentopportunity shapingaccount planningclient relationship managementmultidisciplinary collaborationenterprise account managementmarket analysis
Soft Skills
presentation skillscommunication skillsinterpersonal skillsrelationship-building skillsstrategic thinkinginfluencing skillsproblem-solvingadaptabilityleadershipcollaboration