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Senior Product Ops & Strategy Specialist
InstructureSenior Product Ops & Strategy Specialist for Instructure designing and scaling systems in product operations. Focused on AI-enabled workflows and facilitating stakeholder alignment and governance.
About the role
Key responsibilities & impact- Design and deploy scalable product ops processes — including AI-enabled workflows, automation pipelines, and PDLC governance models — that reduce manual overhead and speed up product team output.
- Facilitate governance and support design and deployment of AI agents, skills files, and automation tooling to cut manual work and accelerate product team output.
- Facilitate working sessions and workshops with product and design stakeholders using design thinking methods to surface priorities, align stakeholders, and define operating models.
- Support board reporting materials development.
- Measure adoption and continuously improve the tools, templates, and systems the product team relies on.
- Support contract/spend auditing and annual planning for the product team’s vendor contracts and spend — identify consolidation opportunities, surface potential cost savings, and help PMs find cost offsets they can act on through changes to tools or approach.
- Build business cases for new product investments — size the market opportunity (TAM, SAM, SOM), frame the strategic rationale, and give leadership the data they need to make confident resource decisions.
- Run the product team’s operating cadence — facilitate the standups, reviews, and cross-functional syncs that keep the team accountable to deadlines and moving fast.
Requirements
What you’ll need- 3–5 years of experience in product operations, strategy, management consulting, or a closely related field.
- Proven track record designing AI-enabled processes and automation — you’ve shipped adopted processes enabled through agents and agentic workflows, not just run experiments.
- Hands-on experience building LLM agents and prompt systems (e.g., CLAUDE.md/skills files, system prompts, tool definitions) across multiple platforms.
- Experience facilitating workshops with VP-level and senior leaders, driving decisions and building alignment in a room.
- Experience developing board decks for quarterly and annual financial and product performance reporting.
- Strong design thinking skills — you know how to take a messy problem, run a structured process, and turn ambiguity into action.
- Experience documenting and codifying processes so they actually get adopted, not just filed away.
Benefits
Comp & perks- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- The technology and tools you need to do your best work
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI-enabled processesautomation pipelinesPDLC governance modelsLLM agentsprompt systemsdesign thinkingprocess documentationworkshop facilitationboard reportingbusiness case development
Soft Skills
stakeholder alignmentdecision drivingstructured problem solvingcross-functional collaborationaccountabilitycontinuous improvementcommunicationleadershiporganizational skillsfacilitation