Community Manager
Casebook PBC
Marketing Operations Manager
Instructure
full-time
Posted on:
Origin: • 🇵🇭 Philippines
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Act as strategic partner for Marketing field teams (Events, International Marketing, Higher Ed and Professional Learning, and K12).
- Guide lead process, systems, and business intelligence strategy and execution across Marketing field teams.
- Report to the Director of Marketing Strategy & Operations.
- Streamline Marketing field operations while maintaining a business-development perspective and identifying growth opportunities.
- Collaborate cross-functionally with Revenue Operations, Enterprise Systems, Sales, Customer Experience, and Product teams to develop scalable solutions.
- Oversee tool and system needs for the Marketing Field team including business requirements, vendor demos, implementation, and ongoing maintenance.
- Support strategic Field Marketing initiatives, business process transformation, and execution of standard operating procedures for Marketing and SDRs.
- Partner with teams for project intake, prioritization, handoffs, goal setting, and performance tracking.
- Represent Marketing in enhancement requests and product roadmap influence with Enterprise Systems and Marketing Operations Systems teams.
- Report on and identify trends in Marketing performance data from awareness to acquisition to renewal; analyze and translate complex data sets for Marketing.
- Partner with Business Intelligence to ensure Marketing teams have needed data and reporting cadence.
- Assist Marketing Ops team with planning, hiring, and developing new hires; foster a culture of growth and innovation.
Requirements
- Minimum of 3 years as a Marketing Operations Manager or similar Operations role.
- Experience in Marketing preferred.
- Proven expertise in Marketing operations, business analysis, and program management.
- Hands-on experience with Marketing tools (e.g., Marketo, Salesforce, Demandbase/6sense, Bizzabo, Qualified, LeanData, Google Analytics, etc.).
- Experience implementing and iterating upon Marketing tools and platforms.
- Experience driving a roadmap cross-functionally.
- Strong passion for driving growth through technology, process, and innovation.
- Proven ability to manage relationships with senior stakeholders.
- Ability to partner with leadership in Product, Revenue, and Customer Experience to drive growth.
- Strong understanding of marketing methodologies and best practices.
- Strong understanding of marketing operations methodologies and best practices.
- Ability to manage complex projects and execute marketing initiatives.
- Experience in programmatic execution and program management.
- Strong communication skills.
- Proven experience in presenting reports and data insights.
- Outstanding networking and relationship management skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proven ability to partner across departments and functions.
- Excellent problem-solving skills.
- Ability to proactively address challenges and adapt in a fast-paced environment.
- Commitment to continuous improvement and innovation in processes and marketing practices.
- All employees must pass a background check and may be asked to verify legal name, physical location, and provide contact number and residential address.
