Instructure

Learning Consultant

Instructure

full-time

Posted on:

Location Type: Remote

Location: Australia

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About the role

  • Convey basic knowledge of the Instructure Learning Platform to clients and serve as an expert for Instructure products.
  • Coordinate client projects on key initiatives and provide best practices and guidance to achieve the desired results of those key initiatives.
  • Collaborate with other services team members and actively participate in project planning and delivery activities.
  • Use critical thinking and research to develop actionable insights and efficient solutions to problems of moderate scope.
  • Demonstrate the ability to be organized, adaptable, and timely with limited support from others.
  • Listen to client needs and customize deliverables to client use case(s), goals, and plans with limited support from others.
  • Deliver standard and custom training agendas and sessions to groups of varying sizes, audiences and experience levels.
  • Develop and maintain training curriculum and materials, including videos and self-paced online courses.
  • Provide consulting advice to a variety of education sectors to increase platform usage and adoption.
  • Guide clients with change management initiatives.
  • Support clients advanced use of Instructure’s products through training efforts, consultation, and alignment of pedagogical objectives with platform functionality.
  • Deliver online webinars, onsite training, and participating in other internal training scenarios as needed.
  • Research and understand client needs and objectives to support customisation of services, growth of services offerings and improved client experience.
  • Identify areas where additional support, training, or consulting are needed to support client objectives.
  • Participate in team projects that support goals and initiatives of the department.
  • Demonstrate the ability to be organized, adaptable, and timely with limited support from others.
  • Seek opportunities for professional learning and reflect on feedback.
  • Set forecasts on all project tasks and milestones, ensure revenue recognition processes are completed, and escalate risks to missing forecasts to leadership.

Requirements

  • Working knowledge of pedagogical approaches, technology adoption strategies and educational technology best practices.
  • Ability to engage a wide variety of audiences, including academics/teachers, administrators and leadership.
  • Experience in teaching or training in a corporate training, K12, vocational education, or higher education context.
  • Ability to keep training sessions fresh, fun, effective, and relevant.
  • Creative thinker with strong problem solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Desire for professional growth, accountability and high quality deliverables.
  • Ability to use web conferencing technologies and web based tools like Gmail, Google Docs and Google Calendar to coordinate, manage and facilitate training.
Benefits
  • Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
  • Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
  • Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
  • Comprehensive wellness programs and mental health support
  • Annual learning and development stipends to support your growth
  • The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
  • Motivosity employee recognition program
  • A culture rooted in inclusivity, support, and meaningful connection
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pedagogical approachestechnology adoption strategieseducational technology best practicestraining curriculum developmentcustom training deliveryconsultingchange managementproject planningproblem solvingclient customization
Soft Skills
critical thinkingorganizationadaptabilitytimelinesslisteningcreativityattention to detailverbal communicationwritten communicationprofessional growth