Senior UX Researcher
Instructure
full-time
Posted on:
Location Type: Hybrid
Location: Budapest • 🇭🇺 Hungary
Visit company websiteJob Level
Senior
About the role
- Build the research approach and protocols for the Assessments group from scratch, establishing scalable methods that balance rigor with the speed of product development
- Proactively identify high-impact research opportunities and develop research roadmaps aligned to product strategy—don't wait to be asked
- Plan and execute both qualitative and quantitative research studies, selecting and adapting methodologies based on the question at hand and business constraints
- Synthesize complex findings into clear, compelling insights that drive product decisions, creating deliverables such as user personas, journey maps, and opportunity frameworks
- Partner closely with Product Design, Product Management, and Engineering to integrate research throughout the product development process
- Present research findings through compelling stories that inspire action and build empathy for users across the organization
- Educate stakeholders on research value and help the team understand when and how to leverage research
- Think systemically across assessment products (Quizzes, MasteryConnect) and the broader Canvas ecosystem, identifying patterns and opportunities that span multiple products and user types
- Collaborate with researchers across other Instructure product groups and contribute to company-wide research initiatives
Requirements
- 5-7+ years of professional experience as a UX Researcher or in a similar research role
- Demonstrated expertise across both qualitative and quantitative research methodologies
- Strong portfolio showcasing diverse research projects and their impact on product decisions
- Proven ability to establish research protocols and operations, especially in environments with limited existing research infrastructure
- Experience working in fast-paced, agile product development environments
- Excellent facilitation skills with the ability to guide conversations and uncover unarticulated user needs
- Outstanding analytical and synthesis skills—you turn messy data into clear insights
- Exceptional communication and storytelling abilities, with experience presenting to diverse stakeholders
- Strategic mindset with the ability to proactively identify research opportunities aligned to business goals
- Strong collaboration skills and experience partnering with cross-functional teams
- Ability to work independently, manage multiple projects, and prioritize effectively
- Self-starter mentality with comfort operating in ambiguity
Benefits
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
- Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
- Comprehensive wellness programs and mental health support
- Annual learning and development stipends to support your growth
- The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
qualitative research methodologiesquantitative research methodologiesresearch protocolsuser personasjourney mapsopportunity frameworksdata synthesisagile product developmentresearch roadmapsimpact analysis
Soft skills
facilitation skillsanalytical skillssynthesis skillscommunication skillsstorytelling abilitiesstrategic mindsetcollaboration skillsindependent workproject managementself-starter mentality