InStride Health

Compliance Manager

InStride Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $135,000 - $155,000 per year

Job Level

Mid-LevelSenior

About the role

  • Serve as a primary point of contact for clinicians and business teams on compliance questions, especially regarding topics like HIPAA, patient privacy, consent, licensing, and care delivery.
  • Partner with the Chief Compliance Officer to design and improve operational processes that support compliance (e.g., streamlining forms, clarifying workflows)
  • Draft, maintain, and update policies and procedures that help staff understand and meet regulatory requirements.
  • Develop and deliver compliance education for staff, including onboarding training, annual education, and topic-specific refreshers.
  • Support delegated credentialing activities, including ensuring compliance with health plan credentialing requirements and responding to payor audits.
  • Contribute to payor contract compliance oversight and participate in payor audits as needed.
  • Support the continued development of the Quality Program, including monitoring quality metrics, assisting with audits, and participating in quality committees.
  • Collaborate with other departments to direct compliance issues to the appropriate channels for investigation and resolution.
  • Identify and escalate potential areas of compliance vulnerability and risk, and help develop corrective action plans to address them.
  • Support compliant expansion into new markets by partnering with legal and clinical leadership and providing education on new regulatory requirements

Requirements

  • 5+ years of experience in healthcare compliance or regulatory work (Bachelor’s degree required; J.D. preferred)
  • Strong working knowledge of key topics such as HIPAA, patient consent, licensing, privacy, contract compliance, and mandatory reporting
  • Demonstrated ability to operate as a self-starter who can exercise sound judgment, make informed decisions, and drive projects forward
  • Excellent analytical, organizational, investigative, and communication skills
  • Experience working in a fast-paced, rapidly changing environment (ideally in a healthcare-tech start-up)
  • Solutions-focused, progressive thinker with a passion for transforming pediatric mental health care
  • Team-oriented, energetic, and ambitious, with a healthy balance of curiosity, humility, and assertiveness
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