Senior Event Operations Manager

Institute for Applied Behavioral Science at Endicott College

. Manage logistics for various event types, including: Weddings, personal and corporate socials, Day and multi-day meetings, overnight programs, Misselwood hosted events and College/Internal events .

Posted 4/29/2026full-timeBeverly • Massachusetts • 🇺🇸 United StatesSenior💰 $70,000 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Manage logistics for various event types, including: Weddings, personal and corporate socials, Day and multi-day meetings, overnight programs, Misselwood hosted events and College/Internal events
Provide unparalleled service throughout the coordinator and implementation process
Serve as the trusted point of contact for clients, ensuring seamless communication
Collaborate with internal departments to flawlessly execute each event
Provide exceptional on-site management for meetings, social events, and overnight programs
Oversee and ensure timely preparation and delivery of billing documentation
Oversee the bartending staff, including the creation and management of their work schedules
Manage the menu for libation stations, including creation and pricing of tiered stations
Manage liquor ordering, inventory control, and vendor relationships
Train staff on service standards, safety, and responsible alcohol service
Develop beverage programs, pricing strategies, and cost controls to maintain operational efficiency and profitability
Oversee the quality and consistency of day-to-day operations

Requirements

What you’ll need

Bachelor’s degree in event management, hospitality, or a related field
Minimum of 3 years of professional experience planning and executing events, including weddings, corporate, and social gatherings
Minimum of 3 years of experience in bar management, including staff supervision, inventory control, customer service, and daily operations oversight
Proven ability to manage multiple events simultaneously in a fast-paced, deadline-driven environment
Experience supervising and training staff, including seasonal teams, to ensure high standards of service and professionalism
Exceptional customer service skills with a proactive, solution-oriented approach
Strong written and verbal communication skills, with keen attention to detail and accuracy
Outstanding organizational and time management skills, with the ability to prioritize tasks and remain composed under pressure
Proficiency in Google Workspace and adaptability to new platforms
Ability to take initiative, think proactively, and maintain professionalism during stressful situations
Strong analytical and problem-solving skills
Commitment to timely and respectful communication, including responding to emails and voicemails
ServSafe, Crowd Manager, and AED/CPR certifications (or willingness to obtain)
Physical ability to lift up to 40 pounds and remain on your feet for extended periods
Availability to work evenings, weekends, and flexible hours as needed.

Benefits

Comp & perks

Competitive benefits and a picturesque work environment
Professional development opportunities
Community engagement
Flexibility in scheduling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event planningbar managementinventory controlcustomer servicestaff supervisionmenu managementbilling documentationbeverage program developmentcost controloperational efficiency

Soft Skills

customer servicecommunicationorganizational skillstime managementproblem-solvingattention to detailproactive approachinitiativeprofessionalismteam training

Certifications

Bachelor's degree in event managementServSafeCrowd ManagerAED/CPR