Accounts Receivable Specialist
Instinct Science
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Own the Accounts Receivable function and achieve monthly AR performance targets, including aging, collections effectiveness, and DSO goals
- Understand how AR performance impacts the company’s cash flow and apply this insight to support strong financial outcomes
- Prepare, process, and distribute customer invoices in accordance with contract terms and monthly billing schedules
- Enter customer contracts, renewals, and modifications accurately into billing systems
- Maintain accurate customer billing information, ensuring pricing, terms, and contacts are current and complete
- Use Centime to monitor outstanding receivables, track collection activity, and manage follow-up communications
- Execute structured dunning workflows for overdue accounts, including customer outreach and escalation steps
- Support churn prevention efforts for self-serve subscription customers by resolving billing issues that may impact continuation
- Partner with Customer Success, Sales, and Support to resolve customer questions or billing discrepancies
- Maintain organized documentation of invoices, contracts, disputes, and collection activity
- Assist with audit requests related to AR documentation
- Support ongoing improvements to AR workflows, billing accuracy, and internal controls
- Participate in special projects assigned by the Controller
- Respond promptly and professionally to customer emails related to billing, payments, invoicing questions, or AR concerns
Requirements
- Understanding of invoicing processes and billing best practices
- Proficiency with Google Sheets/Excel
- Strong written and verbal communication skills
- Ability to work effectively with customers and internal teams
- Bachelor’s degree in Accounting, Finance, Business, or related field (preferred)
- Strong ambition and desire to grow a career in Finance
- SaaS or subscription billing experience (preferred)
- Experience working in a high-growth or startup environment (preferred)
Benefits
- medical, dental and vision benefits
- 401K with match
- owner-like flexibility over work and time-off
- time to innovate and Flow State Fridays
- generous stipend to bring your best self to work
- all-expense-paid time throughout the year together, including at our annual retreat
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Accounts Receivableinvoicing processesbilling best practicesbilling accuracyfinancial outcomescollections effectivenessDSO goalscustomer contractsdunning workflowsSaaS billing
Soft skills
strong written communicationstrong verbal communicationcustomer serviceteam collaborationorganizational skillsproblem-solvingattention to detailambitionprofessionalismadaptability
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business