Billing Manager
Instant Impact
full-time
Posted on:
Location Type: Hybrid
Location: Krakow • Poland
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Tech Stack
About the role
- Lead, manage and develop a global team of 7, fostering high performance and collaboration.
- Oversee the end-to-end billing function, ensuring all invoices and cancellations are produced efficiently and accurately across multiple jurisdictions.
- Maintain and enhance the accuracy of client billing information, driving regular exception reporting to ensure data integrity.
- Own the annual billing calendar — planning, coordinating and allocating workload to ensure deadlines are consistently met.
- Manage and improve the internal billing ticketing system, ensuring high-quality and timely resolution of requests.
- Document, maintain and refine billing processes and policies, with a proactive focus on optimisation and best practice.
- Collaborate cross-functionally to resolve billing queries and support business initiatives.
- Prepare consolidated statements for key clients and support high-volume billing cycles.
- Lead ongoing process and system enhancements aligned with Oracle billing functionality.
- Support other billing-related tasks and ad hoc business needs as required.
- Oversee and enhance e-billing processes.
Requirements
- Circa 5 years’ billing management experience at a managerial level, within a large offshore corporate services provider or the wider financial services industry.
- Able to demonstrate strong people management and leadership skills.
- Demonstrated experience working in high-volume billing environments.
- Strong working knowledge of Oracle.
- Advanced proficiency in Microsoft Excel, Word and Outlook.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
billing managementdata integrityexception reportingprocess optimisatione-billinghigh-volume billingOracleMicrosoft ExcelMicrosoft WordMicrosoft Outlook
Soft Skills
people managementleadershipcollaborationcommunicationproblem-solvingorganizational skillstime managementattention to detailadaptabilityproactive approach