INSTANDA

Account Manager

• Reporting to the Head of Product, the Product Partnerships Associate will:
• Help manage relationships with product and proposition partners, including keeping records up to date, coordinating basic contract and NDA tracking with Legal/Commercial, and responding to partner queries with appropriate information and materials.
• Act as a key link between Product and Go‑To‑Market teams, gathering feedback from sales, delivery, clients and prospects, and helping to maintain and improve demo assets, sales collateral and basic pricing documentation.
• Support the Marketing team by helping create and refine clear, engaging Product and Sales materials that support commercial goals.
• Assist with scoping work for partner integrations, gathering requirements and coordinating with the integrations team to ensure resources are requested and documented correctly.
• Help monitor and report on feature usage and partner integration performance, working with internal teams to develop simple value‑tracking metrics.
• Support Technical Writers by contributing information and drafts to expand our KnowledgeBase, particularly for partner‑related articles and training material.
• Help create and maintain demo resources, such as walkthrough guides and simple video recordings, covering key partner capabilities and use cases.
• Build knowledge of the INSTANDA platform, our clients, and our target markets, developing into a trusted first point of contact for basic technical and functional questions.
• Provide general support to the Head of Product, assisting with planning, research and various ad‑hoc tasks as needed.
• Proactively identify and pursue AI-augmented change, within Product and across INSTANDA, fostering a culture of innovation and evolution.
• Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
• Contribute to a culture of security awareness within the company.

Product Partnerships Associate

QA Engineer

• Collaborating with Product Owner and Development teams to define Acceptance Criteria
• Actively participate in all phases of software development lifecycles
• Analysing requirements, design, develop and execute test plans, test cases and test scripts
• Analyse testing results and provide detailed reports on software quality
• Mentoring other team members
• Contribute to automation test scripts and frameworks
• Communicating effectively with technical and non-technical colleagues
• Actively participate in sharing knowledge and building Instanda community
• Implementing testing techniques and strategies
• Continuously improve testing processes and identify areas for enhancement
• **Senior Level:**
• Lead and oversee testing efforts across multiple projects or teams
• Develop and implement test strategies aligned with project goals
• Perform complex testing, including performance, security and API testing
• Collaborate with cross-functional teams to define quality metrics and success criteria
• Providing guidance and share the knowledge with a wider QA Team
• Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients.
• Contribute to a culture of security awareness within the company.

Product Partnerships Associate

Quality Engineer