Instacart

Human Resources

• Advise and provide coaching to first-time managers on employee relations, systems implementation, compensation, performance management, HR policies and other related topics
• Partner with your function’s HR Business Partner(s) on larger projects and org changes
• Identify and recommend continuous improvements to HR programs and processes to drive efficiencies and enhance the employee experience
• Manage all new hire onboarding logistics for client groups
• Conduct exit interviews and support administration of employee offboarding
• Stay up to date on state HR laws and practices (payroll, benefits, compliance, terminations, leave of absences, etc.)
• Manage employee relations and respond to all questions regarding benefits, systems, performance, company programs and policies

HR Generalist

Engineering Manager

• Lead two Ads Manager teams (Ads Enrichment and Ads Activation) comprising 15 engineers to deliver high-quality advertiser experiences across campaign management, optimization, reporting, onboarding, and brand presence.
• Own strategy, roadmap, and execution for a broad portfolio of web-based products, balancing long-term bets with near-term impact and iterative delivery.
• Partner with Product, Design, and sister engineering teams (e.g., Ads Data Pipelines, Ads Quality, Ads Formats) to align priorities across multiple ads pillars and ship cohesive end-to-end solutions.
• Drive engineering excellence across code quality, testing, CI/CD, observability, and reliability; establish and meet SLAs and operational KPIs for advertiser-facing systems.
• Recruit, develop, and retain top talent; set clear expectations, provide coaching and feedback, and build an inclusive, engaged team culture.
• Collaborate with analytics and data engineering to ensure accurate, timely, and privacy-conscious reporting and measurement for advertisers.
• Ensure compliance with security, privacy, and data governance standards while building scalable APIs and services that integrate with Instacart’s broader Ads ecosystem.
• Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership, making data-informed decisions that drive outcomes for advertisers and Instacart.

Software Engineering Manager, Ads Manager

• Manage high-volume intake from 10+ partner organizations.
• Own the vision and multi-quarter roadmap for Order Experience.
• Lead, mentor, and scale an organization of ~30 engineers.
• Raise the technical bar across backend services (Ruby, Python), mobile (iOS, Android), web, and full-stack systems.
• Establish operational excellence with clear OKRs, predictable delivery, strong on-call practices, incident response, and post-mortems.
• Own key business metrics including checkout conversion, cart abandonment, order completion rate, order quality, and customer satisfaction.
• Partner closely with the Commerce Platform team to build shared expertise in payments, orders, and pricing systems.

Director of Software Engineering, Order Experience

Analytics Engineer

• Design, build, and maintain robust, production-grade data models (e.g., in dbt) that power incentives, promotions, and lifecycle analytics, including standardized fact/dimension tables and a consistent metrics layer.
• Partner with Data Engineering to model source data from multiple systems (e.g., marketing platforms, event streams, transactional data) and implement efficient, auditable ELT patterns in a modern cloud warehouse.
• Define and operationalize KPI and metric definitions for marketing efficiency and ROI; enable self-serve analytics in BI tools by implementing clean, documented semantic models and LookML (or equivalent).
• Set and enforce data quality standards with automated testing, lineage, documentation, and monitoring to ensure stakeholders can trust dashboards and analyses used to manage millions in annual spend.
• Collaborate with Product, Marketing, and Engineering to scope requirements, prioritize a roadmap, and deliver high-impact datasets for experimentation, attribution, cohorting, and lifecycle performance reporting.
• Continuously improve performance, reliability, and cost efficiency of pipelines and queries; drive best practices in version control, code review, and CI/CD for analytics engineering.

Analytics Engineer, Lifecycle Efficiency

Product Manager

• Set and own the product roadmap
• Lead product discovery, uncover customer pain points
• Drive measurable product adoption and engagement outcomes
• Execute the roadmap with cross-functional teams
• Partner with ML and design to improve agent performance
• Represent the product to senior leadership and retail partners
• Work with business and GTM teams to maximize market impact
• Scale Cart Assistant across Instacart surfaces and products

Principal Product Manager, Agentic Commerce

Full-stack Engineer

• You will work closely with other teams to understand their main pain points and translate them into self-serve and reliable solutions.
• You are expected to mentor other team members and be a champion of engineering excellence.
• You will be part of a small team, with a large amount of ownership and autonomy for managing things directly.
• You will have the freedom to suggest and drive organization-wide initiatives.

HR Generalist

Software Engineering Manager, Ads Manager

Director of Software Engineering, Order Experience

Analytics Engineer, Lifecycle Efficiency

Principal Product Manager, Agentic Commerce

Staff Software Engineer, Data Platform