Own daily and weekly analysis on operational performance and projects to continuously improve Instacart’s Caper service
Develop insights that can be leveraged for gains in growth, quality, and productivity
Develop and maintain scalable, automated dashboards and reports that benchmark and track progress against key operational performance goals and initiatives
Democratize data for our operational teams to identify and execute on opportunities
Understand root causes of what impacts performance and attainment of business objectives
Help our teams define structure around our wealth of data
Create new operational metrics, develop a deep understanding of how existing metrics are calculated, and ensure metrics source data is reliable and matches the needs of the business
Develop models on large datasets to extract trends, measure results and outcomes, identify areas of opportunity, and predict future performance.
Develop and monitor experiments and measurement of programs launched at retailer stores
Communicate outcomes and insights of analysis to leadership and cross-functionally with pickup strategy, retail, operations, and product partners to inform roadmap
Requirements
3-4+ years of experience in data analysis, data science, business intelligence, or similar roles
Ability to write complex, efficient, and eloquent SQL queries to extract data
Proficiency in Tableau, Mode Analytics, Excel, and other tools used for data analysis, visualization, and dashboards
Data-driven with a strong business acumen and focus on analytical problem solving and data manipulation
Excellent written and verbal communication, and the ability to turn data into a story for our leadership and business partners
Eagerness to learn, flexibility to pivot when needed, savviness to navigate and thrive in a dynamic environment, and a growth mindset needed to build a successful business
Proven ability to work independently, multi-task, and thrive in a fast-paced environment
Bachelor’s degree or equivalent
Benefits
Highly market-competitive compensation and benefits
Flexible working arrangements
New hire equity grants
Annual refresh grants
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdata sciencebusiness intelligenceSQLdata visualizationTableauMode AnalyticsExceldata manipulationoperational metrics
Soft skills
analytical problem solvingwritten communicationverbal communicationflexibilitygrowth mindsetindependencemulti-taskingadaptabilitystorytellingbusiness acumen