
Retention Sales Development Representative II
Instacart
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $47,000 - $60,000 per year
Job Level
Tech Stack
About the role
- Developing and maintaining strong relationships with advertisers, managing full end‑to‑end sales cycle, and client relationship post launch
- Conducting a high volume of daily activities, including outbound calls, emails, and social selling in a fast-paced transactional environment.
- Creating sales collateral, case studies, and custom 'stories' to effectively communicate the benefits of Instacart's platform to CPG advertisers.
- Meeting and exceeding key performance indicators (KPIs), such as retention rate, revenue generated, and live advertiser percentage.
- Utilizing SFDC/Sales engagement tools to prioritize leads and engage brands through the use of cadences and dialing.
- Ensuring accurate contact mapping within the book of business and tracking contact movement updates.
- Engaging active advertisers within your book to drive increased investments, leveraging your industry expertise and knowledge of the brands' businesses.
- Identifying opportunities to standardize materials and processes to provide high-quality support at scale.
- Delivering an excellent customer experience through strong project management skills, anticipating and resolving bottlenecks, managing multiple schedules, and maintaining a high standard of execution.
Requirements
- 1+ years of experience in a sales or business development role, preferably in the advertising and/or CPG industry.
- Strong communication skills, both written and verbal, with the ability to build rapport and establish lasting relationships.
- Proven track record of meeting or exceeding sales targets and KPIs.
- Excellent organizational and project management skills.
- Detail-oriented with a focus on accuracy and quality.
- Ability to adapt to a fast-paced and dynamic environment.
- Strong advertising industry knowledge and understanding of CPG advertising is a plus.
- Familiarity with CRM software (e.g., Salesforce) and sales engagement tools.
- Familiarity with leveraging AI to assist in sales processes and maximize efficiency.
- Experience working with and prioritizing a large book of business.
Benefits
- Highly market-competitive compensation and benefits
- Sales Incentive Plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesbusiness developmentproject managementcustomer experiencesales targetsKPI trackingcontact mappinglead prioritizationsales collateral creationcase studies
Soft Skills
communicationrelationship buildingorganizational skillsdetail-orientedadaptabilityproblem-solvingtime managementrapport buildingexecutionanticipation of bottlenecks