
Program Manager, Compliance Program
Instacart
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 - $152,000 per year
Tech Stack
About the role
- Execute compliance programs end-to-end
- Manage multi-phase compliance programs from planning through implementation and monitoring, ensuring deliverables are completed on time, within scope, and meeting quality standards.
- Drive day-to-day execution across Legal, Product, Engineering, Hardware, Operations, and Marketing teams, keeping workstreams aligned and moving forward.
- Identify and resolve blockers, manage dependencies, and escalate strategic decisions or novel compliance questions to senior leadership.
- Convert complex regulatory requirements into clear, actionable work plans, technical specifications, and implementation roadmaps.
- Partner with Product, Engineering, and Hardware teams to define requirements, acceptance criteria, and testing approaches that satisfy compliance obligations.
- Manage compliance projects beyond hardware, including marketplace obligations, consumer protection requirements, feature-specific compliance needs, and jurisdiction-specific rules.
- Set up and run program governance mechanisms (working groups, status meetings, RACI matrices) to drive decisions and maintain momentum.
- Create and maintain program documentation: requirement specifications, process maps, decision logs, risk registers, and status reports.
Requirements
- 5-7 years of relevant experience in program management within regulatory, compliance, hardware, product/technical, or risk domains.
- Proven track record as an individual contributor successfully delivering complex, cross-functional programs on time and with quality.
- Experience managing hardware compliance programs (e.g., weights and measures, safety, EMC/RF/wireless, environmental, labeling, certifications, market access) and working closely with hardware and technical teams.
- Bachelor's degree in business, engineering, or a related technical field; or equivalent practical experience.
- Strong understanding of how regulatory requirements translate into product, technical, and operational changes, with experience creating implementation plans and requirements documents.
- Demonstrated ability to manage programs at multiple levels:
- Planning: creating roadmaps, defining milestones, and managing timelines
- Execution: writing requirements, coordinating testing, tracking deliverables, and resolving issues
- Reporting: maintaining dashboards, communicating status, and escalating risks
- Excellent program management fundamentals: scoping, planning, risk management, stakeholder coordination, and dependency management.
- Strong written and verbal communication skills, with ability to communicate effectively with engineers, hardware teams, operators, legal counsel, and external partners.
- Proficiency with program management and tracking tools (e.g., Jira, Asana, Smartsheet) and data/visualization tools (e.g., Mode, Tableau, Excel).
- Self-starter with high ownership, strong follow-through, and ability to thrive in a fast-paced, evolving environment.
Benefits
- Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
- Eligible for a new hire equity grant as well as annual refresh grants.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementregulatory compliancerequirements documentationrisk managementstakeholder coordinationproject planningexecution trackingtesting coordinationmilestone definitionimplementation planning
Soft Skills
communication skillsproblem-solvingleadershiporganizational skillsself-starterfollow-throughadaptabilitycollaborationattention to detailtime management