Own end-to-end commercial contracting intake and triage, ensuring complete packages, accurate routing, and on-time progress through drafting, review, and approvals.
Coordinate retailer/CPG onboarding across Sales, Sales Ops, IT, and Finance; run regular standups, unblock dependencies, and drive escalations to shorten cycle times.
Administer and improve CLM and Salesforce workflows, including templates, playbooks, approval matrices, clause libraries, data hygiene, and operational dashboards.
Define and maintain process documentation and SLAs; create and deliver training that enables go-to-market and legal stakeholders to self-serve confidently.
Measure what matters by tracking KPIs (e.g., cycle time, approval latency, rework rate); analyze bottlenecks, recommend experiments, and deliver continuous process improvements.
Manage a dynamic queue of priorities with clear stakeholder communication, proactive risk identification, and crisp execution in a constantly evolving environment.

Requirements

3+ years of experience in legal operations, sales operations, contract management, or program coordination within a high-growth or enterprise environment.
Bachelor’s degree or 4+ additional years of relevant experience in lieu of a degree.
Hands-on experience with a CLM platform (e.g., Ironclad, Icertis, Conga, Agiloft), including building or administering workflows, templates, and reports.
Proficiency with Salesforce (reporting and dashboards) and Google Sheets/Excel (pivot tables, VLOOKUP/XLOOKUP).
Experience coordinating cross-functional commercial contracting workflows (e.g., NDAs, MSAs, SOWs, Order Forms) with Legal, Sales, Finance, and IT stakeholders.
Proven ability to manage projects using tools such as Asana, Jira, or Smartsheet and to deliver against defined SLAs in a fast-paced environment.
Experience supporting revenue workflows in marketplace, ad tech, e-commerce, or retailer/CPG partnership environments.
Experience implementing or migrating a CLM or related workflow solution and driving adoption at scale.
Familiarity with deal desk processes, pricing and approvals, and revenue-related controls (e.g., SOX) for commercial contracts.
Ability to build or maintain dashboards in Looker or Tableau and conduct root-cause analyses on cycle time and throughput.
Certification(s) such as Lean Six Sigma, PMP, or involvement with CLOC or similar legal operations communities.

Benefits

Remote work options
Equity grants
Annual refresh grants

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

contract managementworkflow administrationdata analysisKPI trackingproject managementprocess documentationroot-cause analysisdata hygienereportingcontinuous process improvement

Soft skills

stakeholder communicationrisk identificationproblem-solvingcross-functional coordinationtraining deliveryproactive managementadaptabilityexecutionorganizational skillsleadership

Certifications

Lean Six SigmaPMPCLOC