Instabase

Solutions Engineer

• Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
• Deliver an exceptional post-sales customer experience
• Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
• Work with APIs and databases to integrate with other systems and technologies
• Develop and implement production-grade solution within the customer’s environment
• Assist in troubleshooting and resolving technical issues that may arise during the implementation process
• Provide technical training and support to customers and team members
• Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
• Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
• Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience.

Account Executive

• Proactively work to break into net-new logos in your assigned territory
• Own the entire sales lifecycle, from lead generation to close
• You are an effective communicator, creating emails and presentations for various audiences
• Confidently speak to the value of the Instabase Platform across existing customers
• Generate qualified pipeline in net-new accounts and increase sales pipeline in existing accounts
• Build credibility and trust with internal and external stakeholders
• Anticipate and effectively overcome objections
• Research and understand various lines of business to comprehend their priorities and pain points
• Strategically define value and specific business outcomes that Instabase will help deliver
• Collaboratively work alongside internal resources, partners, team members, and your manager
• Monitor the company’s industry competitors, new products, and market conditions