Senior Business Systems Engineer – AI, Automation

Inspiren

Senior Business Systems Engineer automating Salesforce and NetSuite for Inspiren’s digital-health platform serving senior living communities. Owning integrations, data governance, AI workflows, and cross-functional enablement.

Posted 8/5/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $140,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce and NetSuite administration, including automation workflows, data governance, and compliance with HIPAA requirements. Proven ability to manage cross-functional projects, drive measurable business impact, and coach teams on automation and AI tooling.

Highest-signal resume keywords

Salesforce AdministrationNetSuite AdministrationWorkflow AutomationData GovernanceAI Automation Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce FlowNetSuite WorkflowsData DeduplicationBulk Data OperationsPrompt EngineeringAPI Documentation ReadingIntegration DebuggingConditional LogicError HandlingRevenue Operations

Soft Skills

Cross-Functional CollaborationCoachingTrust BuildingProblem-SolvingCommunication

Tools & Technologies

ClaudeSlackLinearNotionHubSpotZapierN8n

Certifications & Qualifications

Salesforce Administrator CertificationNetSuite Administrator CertificationSalesforce Advanced Administrator CertificationPlatform App Builder CertificationSuiteFoundation Certification

Industry Keywords

HIPAA CompliancePHI BoundariesQuote-to-CashERP ExperienceAutomation Design

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Design, build, and own production-grade automation and agent workflows using Salesforce Flow, NetSuite workflows and saved searches, Claude, Slack, Linear, and Notion.
Run projects from discovery and scoping through launch and ongoing iteration.
Own data quality, deduplication, record ownership hygiene, field-level validation, revenue metrics accuracy, and data governance across Salesforce and NetSuite.
Ensure automations comply with HIPAA requirements, PHI boundaries, and Inspiren data policies.
Manage sandbox-first development, documented change requests, tested releases, rollback plans, and version control.
Administer Salesforce and NetSuite, including users, licenses, permissions, objects, fields, layouts, record types, validation rules, approvals, reports, and dashboards.
Build and maintain Salesforce-to-NetSuite and related integrations with HubSpot, Slack, Notion, and Linear.
Partner with cross-functional stakeholders to identify automation and systems improvements and maintain a unified roadmap.
Advise on business systems architecture, AI automation strategy, configuration versus code, and responsible AI usage.
Engineer system prompts and agent configurations for Claude-based automations and evaluate agent behavior.
Produce playbooks and system documentation.
Coach teams on business systems and AI tooling to drive independent problem-solving and adoption.
Evaluate platforms and own tool-selection decisions.
Track and report measurable business impact, including time reclaimed, error reduction, throughput, and data quality.

Requirements

What you’ll need

4+ years in business systems, technical operations, revenue operations, workflow automation, or a comparable systems role at a tech company.
Clear accountability for measurable outcomes.
Hands-on administration of a production Salesforce org.
Experience with Salesforce permission sets, sharing models, custom objects and fields, Flow Builder, validation rules, approval processes, reports and dashboards, and sandbox-to-production deployment.
Salesforce Administrator certification or equivalent demonstrated experience.
Hands-on NetSuite administration, including roles and permissions, custom records and fields, saved searches, workflows, and reporting.
Comparable ERP experience with a credible plan to ramp on NetSuite may be considered.
Understanding of quote-to-cash from opportunity through order, invoice, and recognized revenue.
Experience with bulk data operations, deduplication, ownership reassignment, mass updates, backups, and rollback planning.
Specialist-level knowledge of multi-step agentic workflows with integrations, conditional logic, and error handling using Claude, Zapier, n8n, Slack, Linear, Notion, and Salesforce.
Prompt engineering and agent-configuration experience, including methodology for evaluating outputs and identifying failure modes.
Ability to read API documentation, understand data structures and payloads, debug integration failures, and learn unfamiliar platforms independently.
Track record of building trust with non-technical stakeholders, especially Finance and RevOps.
AI-native working style with specific experience designing agent systems and AI workflows.
Experience helping non-technical people develop automation skills.
Sound judgment regarding PHI boundaries, HIPAA requirements, segregation of duties, and responsible automation design.
Bonus: Salesforce Advanced Administrator or Platform App Builder certification; NetSuite Administrator or SuiteFoundation certification.
Bonus: SuiteScript, Apex, SOQL, iPaaS or integration middleware, CPQ, billing, revenue recognition, LangChain, hardware or physical-product business models, or growth-stage company experience.

Benefits

Comp & perks

Equity
Semiannual reviews recognizing contributions and supporting continued development
Access to leading AI tools and company-wide training
Comprehensive medical, dental, and vision coverage
Mental-health resources and employee-assistance programs
401(k) retirement plan
HSA and FSA options
Company-paid life and disability insurance
Flexible PTO
Five paid sick days annually
Company-observed holidays
Company-wide recharge periods
Up to 12 weeks of paid parental leave for bonding
Additional leave for birthing parents
Fertility and family-building benefits
Paid caregiver and bereavement leave
Hybrid and remote arrangements based on the role and location
Home-office, internet, or phone reimbursement where applicable
Variable compensation where applicable