Account Manager

Inspired Thinking Group (ITG)

Account Manager coordinating and facilitating M&S Food marketing campaigns and production of in-store POS. Liaising with stakeholders and managing relations for smooth campaign execution.

Posted 7/20/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project management skills with a focus on stakeholder management, attention to detail, and the ability to drive momentum across multiple projects. Proficient in managing creative processes and producing detailed print specifications for POS material.

Highest-signal resume keywords

Project ManagementStakeholder ManagementCreative Process KnowledgeAttention To DetailCustomer-Focused

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Artwork BriefingPrint SpecificationsPOS Material ManagementCost TrackingProduction Brief Formulation

Soft Skills

People SkillsTime ManagementOrganizational SkillsCommunication Skills

Tools & Technologies

Media Centre

Industry Keywords

Agency EnvironmentAdvertising ExperienceRetail BackgroundCreative TemplatesPre-Production Meetings

About the role

Key responsibilities & impact

Receiving briefs from the team leads, or directly from the client (M&S Marketing) and clearly communicating timelines, creative templates that will be followed and costings.
Linking all briefs back to the M&S planning managers and managing the relationships between M&S Marketing and Planning teams to ensure campaigns run smoothly and artwork can be approved in good time.
Drive momentum across projects, keeping activity moving at pace and ensuring all teams are aligned to critical path deadlines.
Lead pre-production meetings for your business unit per campaign in support of your Senior Account Manager (prior to briefing artwork) to ensure M&S marketing have given a clear finalized artwork brief
Maintain a great relationship with ITG Artwork Production Team
Brief final artwork to ITG Artwork Production team using pre-approved templates
You will accurately manage information from the M&S business units, formulating full production and artwork briefs, producing detailed print specifications and maintaining print allocations for POS material via our tech system, Media Centre.
Ensure that printers have been engaged each campaign on deadlines,
Ensure all M&S cost trackers for POS are kept up to date,
Ensure Purchase Orders are raised in good time in advance of the file to print date and all issues are flagged in advance with the M&S team.
Lead by example in ways of working, setting the standard for pace, organisation, attention to detail and stakeholder management.

Requirements

What you’ll need

First and foremost, you should be a people person.
You should be able to demonstrate exceptional people skills and be a customer-focused fanatic.
Previous experience of working in an agency environment with Advertising experience.
Have a good knowledge of creative processes and a thorough understanding of in-store POS.
You won’t be micromanaged here, the ability to manage your own time and deliver quality with speed is essential.
You hold strong experience with project management and trafficking multiple projects in tandem, which may be at different points in the creative process.
A background in retail would be an advantage but is not necessary.
Attention to detail is an absolute key skill to uphold and deliver – you will be managing more than one project at one time so managing your time effectively is crucial.
Comfortable in interacting with an enthusiastic and committed team – whilst being part of ITG, you will also be part of the wider M&S team.

Benefits

Comp & perks

25 days' holiday + bank holidays
a paid Wellbeing Day
flexible bank holidays to honour cultural or religious observances
the option to buy or carry over up to 5 extra days.
Smart Working with up to 40% from home
the option to work from abroad for up to 90 days a year
Enhanced family friendly leave
3 extra days for your wedding/honeymoon
an Employee Assistance Programme whenever you need support.
Pension scheme
Corporate Medical Cash Plan
electric car salary sacrifice scheme
tax-efficient payroll giving to your favourite charities.
Funding for professional qualifications
monthly Employee of the Month awards (£250 bonus)
referral bonuses of up to £1,500.
Regular Wellbeing Workshops
30+ Wellbeing Champions
a paid Volunteer Day
an online perks platform with discounts on top brands, days out, and gym memberships.