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Account Executive
Inspired Thinking Group (ITG)Coordinates window production projects at M&S Fashion, Home & Beauty stores with various stakeholders. Collaborates with teams to maintain quality and project timelines while ensuring high standards.
About the role
Key responsibilities & impact- Support across all projects, assisting with distribution lists and briefing processes using ITG’s technology platforms.
- Maintain the store database, managing updates and amendments through regular monthly review meetings.
- Manage approvals and resolve any file-related issues throughout all stages of a project.
- Support the development of bespoke window sample elements to achieve final approval.
- Attend regular store and supplier visits to ensure window compliance and quality control standards are maintained.
- Attend mock shop sessions, supporting with set-up, presentations, feedback, meeting notes, and follow-up actions.
- Support general day-to-day administration tasks, alongside ad hoc requests and projects.
- Support overall campaign and packaging cost management in line with budgets agreed by the M&S finance team for the financial year.
- Verify studio artwork estimates and actual costs.
- Verify production estimates and actual costs.
- Manage PO requisitions and invoicing processes.
Requirements
What you’ll need- Strong organisational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Ability to work collaboratively with a variety of teams and stakeholders.
- A proactive, positive attitude with a willingness to learn and adapt.
- A basic understanding of creative processes and marketing principles would be advantageous.
- Previous experience in a similar role or internship is desirable, but not essential.
- Ideally, you will come from a retail background.
Benefits
Comp & perks- Time off that works for you — 25 days' holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
- Flexibility & lifestyle — Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
- Family & life milestones — Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
- Financial perks — Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
- Growth & recognition — Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
- Community & wellbeing — Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.
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Soft Skills
organisational skillsmultitasking skillscommunication abilitiesinterpersonal abilitiescollaborative skillsproactive attitudepositive attitudewillingness to learnadaptability