Franchise Business Consultant – West Coast Florida

Inspire

Franchise Business Consultant for Dunkin’ overseeing franchisee performance and coaching for growth. Collaboration with multiple teams to achieve organizational goals in Florida region.

Posted 6/2/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader.
Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.
Align priority areas with Franchisee to drive the business in sales, profitability and network growth, while delivering a safe and consistent brand experience.
Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans.
Interpret data to provide coaching and recommendations on priorities for Franchisee to address.
Follow up on Franchisee commitments and monitor data to check progress.
Support Franchisees in understanding the processes for remodeling and building new restaurants.
Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications.
Provide support during all remodel and new store openings.
Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth.
Participate and work “as-needed” with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts.
Monitor and support the execution of local, DMA and regional marketing plans.
Perform evaluations on restaurants as-needed based on the Franchisee Business Review process or other indicators.
Partner with Field Training Team to coordinate training support to the franchisee.
Ensure the effective use of G&A expenses within parameters set by regional leads.
Complete all responsible administrative functions and requirements of the position in a timely manner.

Requirements

What you’ll need

Minimum High School or GED
Preferred 4 Year / Bachelor’s Degree
Minimum Years of Experience 5 years in supervisory management or district level multi-unit operations
Prior leadership experience
Good oral and written communication and interpersonal skills
Excellent organizational skills – able to effectively manage time, plan, and work independently with minimal supervision
Must be able to build credibility and trusting relationships with internal and external stakeholders
Able to develop and execute plans to drive results
Able to use data to inform decisions
Able to bring people together to solve problems
Resourceful and highly adaptable to changes in direction; can effectively adapt to different situations and personalities
Curious with a desire for continuous learning
Thorough understanding and knowledge of restaurant operations
Sound business and financial acumen
Skilled at consultation and strategic coaching
Compliance orientation
Big-picture orientation
Innovation and creativity

Benefits

Comp & perks

Must be willing to travel to consult with portfolio of franchisees, based upon the needs of the portfolio

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisperformance evaluationstrategic planningcoachingproject managementfinancial acumenrestaurant operationsmarketing executionmulti-unit operationsremodeling processes

Soft Skills

leadershipcommunicationinterpersonal skillsorganizational skillsrelationship buildingproblem solvingadaptabilitycuriosityinnovationcreativity

Certifications

Bachelor's DegreeHigh School Diploma or GED