Field Training Manager
Inspire
full-time
Posted on:
Location Type: Remote
Location: Arizona • Colorado • United States
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Salary
💰 $77,412 - $151,957 per year
About the role
- Leads all training activities for new initiatives including product rollouts, guest service initiatives, processes, technology, and systems
- Facilitate virtual and in-person training experiences consistently using effective adult learning principles
- Presents content during regional meetings and training sessions with the Above Restaurant Leader audience
- Utilize project management tools and disciplines to execute project processes, including risk management, issues resolution, change management, quality assurance, and document management
- Drives engagement in support of the initiative to influence franchisees to embrace the needed change within their business unit
- Actively partners to build relationships with cross functional team members, franchisees, and their above restaurant leaders to influence adoption of training principles
- Collaborates with field team to diagnose root causes for knowledge gaps, operational and training problems, and articulate potential solutions
- Acts as an ongoing Subject Matter Expert for franchisees and their Above Restaurant Leaders for brand initiatives
- Participates in meetings with franchisees and cross functional team to strategize market and network plans, provide expertise and consulting as needed
Requirements
- Bachelor’s Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience
- 5 - 7 years experience in restaurant and/or retail Training, Operations, or multi-unit management
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementrisk managementissues resolutionchange managementquality assurancedocument managementadult learning principlestraining developmentoperational problem solvingsubject matter expertise
Soft Skills
leadershipcommunicationrelationship buildingcollaborationinfluenceengagementstrategic thinkingdiagnostic skillsconsultingadaptability