Achieve the operations and business performance goals for their portfolio of Franchisees, as set by their regional operations leader.
Facilitate Annual Planning and Franchise Business Review process with Franchisees to assess performance based on previous goals and commitments, and to align on future goals and commitments.
Align priority areas with Franchisee to drive the business in sales, profitability, and network growth, while delivering a safe and consistent brand experience.
Develop plan to coach Franchisee, through regular check-ins, to follow-through on commitments.
Track and review on-going data and analytics to guide Franchisee actions toward their goals, commitments, and plans.
Interpret data to provide coaching and recommendations on priorities for Franchisee to address.
Follow up on Franchisee commitments and monitor data to check progress.
Support Franchisees in understanding the processes for remodeling and building new restaurants.
Align with the construction team and the Franchisee, monitor the milestones, and hold the Franchisee accountable to ensure that completed facilities meet required operational specifications.
Provide support during all remodel and new store openings.
Facilitate communications between Franchisee and applicable cross-functional partners based on Franchisee’s individual goals and opportunities in pursuit of safe and consistent brand experience, same-store growth, and preparations for unit growth.
Participate and work 'as-needed' with the Field Marketing Team on updates for operations initiatives and new marketing product and promotion rollouts.
Monitor and support the execution of local, DMA and regional marketing plans.
Perform evaluations on restaurants as needed based on the Franchisee Business Review process or other indicators.
Partner with Field Training Team to coordinate training support to the franchisee.
Ensure the effective use of G&A expenses within parameters set by regional leads.
Complete all responsible administrative functions and requirements of the position in a timely manner.
Requirements
Minimum High School or GED
Preferred 4 Year / Bachelor’s Degree or equivalent
3-year restaurant or retail management experience with franchise consultant experience
Benefits
Health insurance
Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analyticsperformance assessmentcoachingproject managementrestaurant operationsfranchise managementmarketing executionbudget managementadministrative functions