Sales Operations Manager

• Design and deliver onboarding programs for new sales hires
• Create ongoing training, certifications, and workshops to upskill reps
• Conduct call reviews, coaching sessions, and feedback loops to improve sales effectiveness
• Develop and maintain sales playbooks, scripts, and competitive battle cards
• Partner with marketing/product to create and update sales collateral (presentations, one-pagers, case studies)
• Ensure reps can easily access the right content at the right time in the sales cycle
• Define and document consistent sales methodologies, qualification criteria, and stage definitions
• Optimize lead handoffs between SDRs, AEs, and CS
• Identify bottlenecks in the sales cycle and recommend improvements
• Administer and optimize sales tools (CRM, call recording, prospecting platforms, sales engagement software)
• Drive tool adoption across the team and measure usage effectiveness
• Evaluate new tools and technologies to support sales efficiency
• Track and report on KPIs such as win rates, conversion by stage, and rep productivity
• Build dashboards and provide insights to sales leadership
• Leverage data to guide training, process improvements, and strategy

Sales Enablement Manager

Sales Operations Analyst

Sales Enablement Manager

Sales Operations Analyst

Sales Enablement Manager

Sales Enablement Manager