Patient Support Specialist
Insmed Incorporated
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $39 - $50 per hour
Job Level
JuniorMid-Level
About the role
- Complete intake process and data entry for all documents received into the Patient Support Program
- Follow all requirements associated with compliance to guidelines and relevant regulations, including HIPAA and patient privacy
- Triage documentation to appropriate parties based on defined requirements
- Responsible for detailed and thorough documentation of information in the Patient Engagement Platform
- Report any adverse events within 24 hours of awareness to appropriate departments within Insmed
- Participate in regularly scheduled team meetings and team events
Requirements
- Bachelor's degree or equivalent experience
- 2+ years in patient data entry in the health-care field OR equivalent
- Ability to run high volume data entry function
- Must be comfortable working in a remote environment
- Proficient in operating multiple technology applications simultaneously
- Attention to detail and process-oriented
- Shown success in a fast-paced environment
- Self-motivated with a sense of urgency
- Patient focused: dedication to putting patients first
- Excellent written and oral communication skills
- Ability to multi-task and ensure seamless experience amongst various collaborators
Benefits
- Comprehensive medical, dental, and vision coverage and mental health support
- Annual wellbeing reimbursement
- Access to our Employee Assistance Program (EAP)
- Generous paid time off policies
- Fertility and family-forming benefits
- Caregiver support
- Flexible work schedules with purposeful in-person collaboration
- 401(k) plan with a competitive company match
- Annual equity awards
- Participation in our Employee Stock Purchase Plan (ESPP)
- Company-paid life and disability insurance
- Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrydocumentationcomplianceHIPAApatient privacypatient engagement platformadverse event reportinghigh volume data entryprocess-oriented
Soft skills
attention to detailself-motivatedsense of urgencypatient focusedexcellent written communicationexcellent oral communicationmulti-taskingteam collaborationadaptabilitytime management
Certifications
Bachelor's degree