Insite Energy

Field Technical Engineer – HIU

Insite Energy

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Support the installation, maintenance, and effective operation of heat network equipment
  • Installation and commissioning of Insite prepayment & controlled credit systems
  • Using a laptop and tablet device to commission metering equipment, update records and systems
  • Problem solving and fault-finding issues on site and liaising with other trades and the main contractor
  • Liaise with & report to site staff (clients, principal contractors, consultants & heating/plumbing sub-contractors)
  • Heat Interface Unit (HIU) replacement, maintenance, and servicing (mainly in occupied homes)
  • Installation and maintenance of in property heating and cooling controls
  • Conduct site surveys and assist the Installations Team with the installation and commissioning of new systems
  • Provide both pre-planned and reactive maintenance to plantrooms

Requirements

  • Minimum qualification of NVQ level 2, or equivalent, in plumbing and heating
  • Certified in 18th edition domestic wiring (not essential, training can be provided)
  • CSCS card - Essential
  • SMSTS or H&S qualification - desirable
  • First aid trained – desirable
  • Full driving licence essential
  • Positive attitude towards providing customer service excellence in all aspects of work
  • Happy to work as an individual but contribute to the team goals, ethos and share best practice
Benefits
  • Competitive base salary + KPI related bonus
  • Company van included (personal usage permitted subject to tax and fuel charges)
  • 25 days of holiday per year, plus English bank and public holidays, plus an additional day of Birthday leave
  • Employer pension contribution matched at 4%
  • Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges
  • Corporate Social Responsibility (CSR) Programme: 'DO RIGHT WITH INSITE' provides up to 2 paid days off per year for volunteering with company-led initiatives
  • Regular company social events, including an annual Summer Party and Christmas Party
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
installationmaintenancecommissioningproblem solvingfault-findingsite surveysheating controlscooling controlsheat network equipmentHeat Interface Unit (HIU)
Soft Skills
customer service excellenceteamworkcommunicationpositive attitudeliaisingreportingproblem solving
Certifications
NVQ level 2 in plumbing and heating18th edition domestic wiringCSCS cardSMSTS or H&S qualificationFirst aid trained