Director, Partner Operations

insightsoftware

Director of Global Partner Operations responsible for overseeing partner programs and integrations at insightsoftware. Leading strategy and execution of global partner operations across multiple product lines.

Posted 7/8/2026full-timeRemote • 🇺🇸 United StatesLead💰 $139,000 - $174,000 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own the strategy and execution of the global partner program — tier design, qualification criteria, benefits, and incentive frameworks across reseller, referral, GSI, and hyperscaler partner types
Define and govern deal registration, MDF, co-sell rules, and discount tier structures with Sales and Finance
Drive program consistency across a multi-brand portfolio so partner experience is coherent regardless of which product line a partner engages with
Lead partner program integration for acquisitions — onboarding acquired partner bases, harmonizing tiers, and reconciling tool environments
Own the partner tech stack end-to-end: Impartner, Salesforce partner structures, and integrations with NetSuite, Workday, and Highspot
Partner with IT, Sales, and RevOps to maintain reliable data flows between partner systems and core CRM/ERP infrastructure
Maintain the integrity and accuracy of partner data — segmentation, tier classification, duplicate resolution, and enrichment — as a continuous operational discipline
Define and lead system enhancement initiatives that improve productivity for partners and channel managers
Manage and evolve the partner portal as the primary self-serve destination for partner resources, deal management, and program information
Build executive-facing dashboards tracking partner pipeline contribution, program ROI, activation rates, and operational health
Lead and develop a team of partner operations specialists across portal management, IT integrations, data quality, and partner satisfaction

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, or a related field
10+ years of channel program, partner operations, or indirect sales operations experience in B2B software or SaaS
Demonstrated experience owning partner program design — tiers, benefits, incentives, deal registration, and co-sell motions
Hands-on experience with partner technology platforms (Impartner, Salesforce PRM, PartnerTap, Pardot, Power BI, or equivalent)
Strong analytical capability: build reporting frameworks, interpret partner performance data, and present insights to executive audiences
Proven track record leading cross-functional programs across Sales, Marketing, Finance, IT, and Product
Experience managing and developing a team

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Partner Program DesignDeal RegistrationIncentive FrameworksData SegmentationReporting FrameworksCross-Functional Program LeadershipPartner Performance AnalysisOperational Discipline

Soft Skills

Analytical CapabilityCommunication SkillsTeam Development